Bandhan Bank Customer Relationship Officer Reviews
based on 212 reviews
Updated 15 Jan, 2025
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.5
Job Security
3.5
Salary & Benefits
3.3
Skill development
3.3
Company culture
3.2
Promotions/Appraisal
3.2
Work Satisfaction
3.2
Work-Life balance
Bandhan Bank is rated
3.4 out of 5 stars on
AmbitionBox, based on 212 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Bandhan Bank is rated
3.4 out of 5 stars on
AmbitionBox, based on 212 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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212 reviews found
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Popular
Customer Relationship Officer in
New Delhi
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Good all
Dislikes
There is no dislikes
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Kolkata
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 30 Jul 2024
Likes
Nothing, I got Baghajatin Branch and that Branch Manager is pathetic, as a new joinee, he asked for account from the day one and if you couldn't provide then he will ask you to put resignation or threatened you to give memo on daily basis. He will ask you about your salaries and told you that you're getting salary still you're not doing it.
Dislikes
Manager asks you to work on the holidays also and will disturb you on the office days to open account. I left the company because of that manager and now I'm not getting jobs. I opened nearly 25 accounts still misbehaved with me. He always gets into the personal life also.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Similar companies for Customer Relationship Officer
Since I was hired for the position of CRO Grade - Assistant Manager. So, I was hoping as a CRO at least 30-50% Operations Activity will be part of my daily responsibility hence till today even my Domain ID or email access not yet generated also without providing any training the branch is expecting me to meet 100% Sales and Door to Door Marketing.
I believe Bandhan Bank is a Reputed/ Employee Friendly Organization which will never compromise with employee mental or physical health. However, my reporting manager multiple time asked me to come at 7:00am and advised me to visit in the park to convince old age people for Account opening and Fixed Deposit and I did the same as advised hence someone asked me in the park to show my identity as a Bank Representative which I was unable to show as company not provided yet.
I would like to highlight one more point here even I started my shift at 7:00am as advised still my reporting manager allow me to leave office at 7:00pm only which is almost 12 hours shift.
Somedays back it was around 50-52 degree temperature outside which was not good for anybody's health and I was moving outside for Marketing Activity and due to high temperature my body got suffered from dehydration which caused high fever. I provided medical to my reporting manager, after 2 days off I re-joined my office and he rearranged the Marketing activity for 1st June’24 (7:00am) and he told me to not give excuses of illness.
Yaha Cluster Head, HR kisi ko koi farak nahi padta.. New Joiners ko itna pressure banate hai kon kaam karna chahega yaha??
Career kharab karna hai to yaha join karo.....Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Top Bandhan Bank Customer Relationship Officer Interview Questions
Everything within the bank is pathetic, work culture is very poor along with that they don't teach and guide to their employees just bothered abt the sales and even don't concerned their staff problem which they are facing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Ahmedabad
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2024
Likes
Only salary hike
Dislikes
Culture of bank branches
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Kolkata
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 Apr 2024
Likes
Nothing
Dislikes
Work life balance is very poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Prakasam
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Aug 2023
Likes
you will find yourself with like-minded professionals who are eager to help each other and, together, help our customers. Teamwork,
Dislikes
Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.4 and can be improved.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Bandhan Bank.
Customer Relationship Officer in
Jamshedpur
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 05 Sep 2023
Likes
Nothing... There is nothing to like about this company. Work culture is terrible. Treat employees like maids.
Dislikes
Everything....worst Bank to work. No job security. Terrible leaders and poor management.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
There is nothing as such to like. Very conservative approach of the bank in today's cut throat competitive scenario.
Dislikes
Bank need to invest more in advertisements and promotional activities. Also need to improve product wise. There is no support or product offering to business related to import and export.
Also technology is not upto the mark for net banking and mobile banking, this results in poor customer service. Automation is the key in today's world which bank lacks.
Also they need to increase number of branches with good infrastructure. Any premise doesn't give good positive vibe. Looks like an old government office, pappers littering over desks and behind CSOs....Read More
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Chandigarh
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Work environment better than bigger size Banks Like HDFC AXIS etc. But not for experienced employees just for start up persons
Dislikes
Benefits for employees are less than other banks like Leaves, Loan facilities. And many other things are not good
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Kolkata
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 28 Sep 2023
Likes
It's very good place to give service, the brand value & goodwill helps while reaching out to the customers
Dislikes
Working culture, Bad leadership, less appreciation for work, no work life balance & etc
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Palakkad
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Jan 2024
Likes
feel good to work
Dislikes
nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Patna
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2023
Likes
No grievance redressal by hr . Hr team is dull , no body will hear your problems and grievance here
Dislikes
Hr team and their work
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Siliguri
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Their attractive salary and bonuses
Dislikes
No worklife balance,
They don't provide leave when you want
Huge politics
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Hapur
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Overall very good experience.
Dislikes
Nothing
Customer Relationship Officer in
Betul
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 24 Nov 2023
Likes
Less product to sell
Account can be open with minimal IP
Dislikes
Low brand
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jun 2023
Likes
There is no work life balance and job satisfaction, culture is very bad, there is no job security.
Dislikes
There is no work file balance and job satisfaction, culture is very bad, there is no job security.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Patna
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Aug 2023
Likes
I am working on Bandhan Bank 13 years so hard working so like this time my job in work experience is malpractice so my Bandhan Bank job
Dislikes
Nil
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Guwahati
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 01 Dec 2023
Likes
WORK PRESSURE COMPARATIVELY LOW
Dislikes
PROMOTION
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Howrah
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2023
Likes
Feels like family, working among the staffs.
Dislikes
Except few nice workmates, many other things are far worse than it should be.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Bandhan Bank's Customer Relationship Officers
Is Bandhan Bank a good place to work for Customer Relationship Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 212 employee reviews, it's clear that most customer relationship officers have an average experience working at Bandhan Bank. Job Security holds the highest rating at 3.5, while work-life balance is rated the lowest amongst all factors at 3.2. Read reviews about job security and work-life balance on AmbitionBox.
Does Bandhan Bank pay their Customer Relationship Officers well?
According to AmbitionBox reviews, Bandhan Bank customer relationship officers rate their salary and benefits at 3.5 out of 5, based on 212 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Bandhan Bank's customer relationship officers salaries here and to read reviews specifically about salary and benefits at Bandhan Bank for customer relationship officers, click here.
How is the work culture at Bandhan Bank for Customer Relationship Officers?
Work culture at Bandhan Bank for customer relationship officers is rated 3.3 out of 5 by 212 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bandhan Bank for customer relationship officers, click here.
How is the job security at Bandhan Bank for Customer Relationship Officers?
Based on 212 reviews on AmbitionBox, Bandhan Bank's customer relationship officers rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Bandhan Bank for customer relationship officers, click here.
Is work from home available to Customer Relationship Officers at Bandhan Bank?
According to AmbitionBox, 4% of Bandhan Bank's customer relationship officers work from home permanently, 94% work from the office, and 2% follow a hybrid model, based on 43 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Bandhan Bank for customer relationship officers, click here.
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