Astra Business Services Senior Customer Service Executive Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 9 Jun, 2022
Overall Rating
4.0/5
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Category Ratings
4.0
Company culture
4.0
Work-Life balance
4.0
Work Satisfaction
4.0
Job Security
4.0
Skill development
3.9
Salary & Benefits
3.0
Promotions/Appraisal
Astra Business Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Astra Business Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Service Executive in
Noida Sec 63
Back Office Work Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Jun 2022
Likes
Work Environment is good.
Supportive management team.
Extra curriculum activity done on every Friday.
Dislikes
Carrier growth is not too good.
Some process have fixed billing and not getting new process.
Work Details
I am senior customer service representative in Astra business services from last 6 year.
We work on credit reports and update consumar information regarding balance and check legal document. I worked different different process during my 6 years.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 04 May 2018
Overall Rating
Similar companies for Senior Customer Service Executive
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
Noida
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Oct 2023
Likes
Salary is good. However, EL or SL are total mess. Incentives. However, no fix date. Infra is average
Dislikes
Work environment is toxic. They lie a lot during induction, on their website. Truth is company run by bunch of old friends. Which leads to a lot favourism. No hiring process, it's just on their will to whome they want to hire. No work culture.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Specialist in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2022
Likes
Awesome place to work, I have been working since 2019 and people over here is very supportive.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Operations Manager (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
NOTHING TO LIKE ABOUT THE MANAGEMENT. WORST MANAGEMENT I HAVE EVER SEEN.
Dislikes
MOST DISGUSTING DIRECTOR NAMED MANISH KOCCHAR (IMPOTENT). HE DON'T KNOW HOW TO WORK WITH HIS REPORTEES AND NEVER SEEN HIS PRERARING ANY DATA AND HIS MANAGERS ARE THE WORST. ALWAYS SUPPORTING THEM FOR DOING UNETHICAL PRACTICES AND EVERYONE IS HAVING EXTRA MARITIAL AFFAIRS IN THE ORGANIZATION.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Noida
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 13 Apr 2022
Likes
Work is ok, learnings are there but no job security. Compensation below par
Dislikes
Self Travel, long working hours. No food. No facilities. None responsive HR.
Long list
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Collection Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 14 Sep 2020
Likes
One can improve on learning skills
Dislikes
Everything
Work Details
Disgusting
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
New Delhi
TA Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2018
Likes
User friendly environment
Dislikes
Growth is slow
Work Details
It was excellent
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Gurgaon / Gurugram
Business Intelligence & Analytics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2017
Likes
Sr management is more like a LALA company.
No Individual growth , no company growth.
Company has lost its charm what it used to be 6 years ago.
Dislikes
Management and HR department
Work Details
My work was interesting so I enjoyed but again no support from management
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Other Astra Business Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
HR Head in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Sep 2024
Likes
Only Infra is good, never ever goo for Astra Global coz of Kulbhushan HR Head
Dislikes
Kulbhushan HR Head is a disgusting and pathetic person, he dont know the interview process, favourism is very high, Astra is not a great company to grow, after getting the offer letter and waiting for more then 1 and a half month on the day of joining and giving more then 4-5 times introduction they found that i m not fit for the job, their hiring process is pathetic. if they took the interview in a proper way then my 1 and half month will not get wasted. Please guys dont try for this company otherwise they will kick you out at any time with no reason. Kulbhushan, Kunal, and Training incharge Rohit are not good persons, stay away from this company....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Production Leader in
New Delhi
Full Time
·
Lending Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Everything is good, but some sections needs to be improve.
Dislikes
Salary and Benefits
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Manager OPS in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2024
Likes
Work culture, and the management
Dislikes
Growing organisation, so we do face new challenges but we over come our challenges.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Production Leader in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
The working atmosphere is very good and it feels like my second home. Leaders are very helpful and supportive.
Dislikes
Don't have Cab facility. Rest is awesome.
Employee Relations Executive in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jun 2024
Likes
Nothing
Dislikes
So the Director is having an affair with the manager(f). A lot many complaints have been raised against her to the management but the director always saves her. CEO is blind to all the internal politics that happens, he doesnot take any action against the people causing trouble. Many people have left because of these politics and many will leave. HR is non responsive, slave to the directors doesnt take any action. No job security is there. Very toxic work culture....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Production Lead in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Subham Raj one of the best TL who helps others to become the best in the business.
Dislikes
No support from higher management.
Director in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 May 2024
Likes
Great place to work and grow
Dislikes
No
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Production Leader in
New Delhi
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Jul 2024
Likes
Best collection process in noida
Dislikes
No cabs and meals provided
Senior Production Leader in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Management are very supportive
Dislikes
Nothing
IT Administrator in
Noida
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
All management is very co-operative especially Nishant Sharma (Vice President) .
Dislikes
Vikas Pawar is not co-operative .
He tortures people and do dirty politics
People also ask about Astra Business Services's Senior Customer Service Executives
How is Astra Business Services to work for?
Astra Business Services is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Astra Business Services is known for Company culture which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Astra Business Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Astra Business Services?
According to AmbitionBox ratings, Astra Business Services employees rate its salary and benefits as 3.9 out of 5. You can know more about Astra Business Services Salaries at AmbitionBox
How is the work culture at Astra Business Services?
Work culture is rated 4.0 at Astra Business Services by 2 employees. While job security is rated 4.0 and work-life balance is rated 4.0 at Astra Business Services. Read detailed reviews by employees of Astra Business Services on AmbitionBox.