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Amelia

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3.2

based on 188 Reviews

Filter reviews by

Amelia Customer Success, Service & Operations Department Reviews

Updated 8 Feb, 2025

Overall Rating

1.9/5

based on 10 reviews

Rating distribution

2 (20.0%)

3 (30.0%)

0 (0%)

2 (20.0%)

3 (30.0%)

Category Ratings

2.2

Salary

2.0

Job security

1.7

Company culture

1.7

Work satisfaction

1.6

Skill development

1.6

Promotions

1.5

Work-life balance

What employees say about Amelia?

Insights from employee reviews on AmbitionBox

Workplace insights

Strict (10am - 7pm)

28% employees reported

No travel

80% employees reported

View more detailed insights

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Explore Reviews by Department

View All

Customer Success, Service & Operations

1.9

• 10 Reviews

Engineering - Software & QA

3.4

• 66 Reviews

Engineering - Hardware & Networks

2.7

• 41 Reviews

IT & Information Security

2.5

• 12 Reviews

Data Science & Analytics

4.2

• 5 Reviews

Human Resources

3.9

• 5 Reviews

10 reviews found

Sort by: Popular

Product Support Engineer in Bangalore / Bengaluru

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Feb 2024

Likes

Cultural events organised during festivals because you can see HR team active only during that time

Dislikes

1. Manager of my team is always annoyed and never talks to subordinates. Often dr**** al***** and comes to office. 2. Team lead does not know anything about the product after working for nearly 10 years in the organisation. I don’t know why she is still there in the organisation. She pretends that she is very smart and knows everything. Always tries to avoid client calls. 3. HR is very unresponsive and the entire organisation will make you feel like you are in school and they are teachers and principals trying to discipline you. 4. Strict work from office and as their leave policy is pathetic you are left with no option even if you are not well. 5. Mental health will be impacted if you work here. 6. In the team I was in, people will ask you to give party and then suddenly one day they will tell you that you are not needed any more. 7. No proper feedback policy, no communication about anything done professionally. 8. Join here only if you are in dire need of job....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Platform Engineer in Bangalore / Bengaluru

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 20 Sep 2023

Likes

There is nothing much to like. Try to avoid joining the product support team

Dislikes

Pathetic cafeteria, no work-life balance, No laptops provided, Management is worst and HR thinks they are god.

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

ETL Developer in Bangalore / Bengaluru

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 22 Nov 2023

Likes

Team mates were good

Dislikes

Management was unable to manage the projects.

Skill development - Poor
Job security - Poor
Promotions - Poor
Work-life balance - Bad

IP Telephony Administrator in Bangalore / Bengaluru

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 27 Jan 2025

Dislikes

Micro managemnet. No job security. Bad work culture. Poor salary hike. Politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

System Engineer in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Feb 2025

Dislikes

job security is the prblem

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Windows System Administrator in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Aug 2018

Likes

Overall my experrince with ip soft is learning new things and the biggest imp thing was on time salary. no excuses about that.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Voip Network Engineer - Cisco UC in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 01 Aug 2018

Likes

Located in ITPL, good experience in technology

Skill development - Good

Dislikes

Management. People are good but mostly under US control

Job security - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amelia.

Application Administrator in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Jan 2018

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Data Mining

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Apr 2018

Likes

Salary is good work environment is good

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Company CEO talk with not good.

Job security - Poor

Work Details

NICs

Work days: Monday to Saturday (Strict Timings)

Incident Management Analyst in Bangalore / Bengaluru

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 08 Feb 2019

Likes

Better than nothing

Dislikes

Better than nothing

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Better than nothing

Work timings: Strict Timings

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Amelia reviews submitted by Amelia employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amelia is the right company for you. 83% employees reported the ...Read more

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Amelia Customer Success, Service & Operations Department Reviews Reviews

Amelia Salaries in Customer Success, Service & Operations Department in India

IP Telephony Engineer 6 salaries	₹9.2 L/yr - ₹16 L/yr
Accounts Analyst 5 salaries	₹4.2 L/yr - ₹12 L/yr
Major Incident Manager 3 salaries	₹4.5 L/yr - ₹8.8 L/yr
Service Desk Engineer 3 salaries	₹4.7 L/yr - ₹5 L/yr
Service Desk Administrator 3 salaries	₹4.7 L/yr - ₹7.2 L/yr