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Amazon Customer Support Executive Hyderabad / Secunderabad Reviews

Updated 18 Jan, 2025
Overall Rating
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4.1/5
based on 28 reviews

Rating distribution

Category Ratings

4.3

Company culture

4.3

Salary

4.2

Skill development

4.1

Job security

4.1

Work satisfaction

4.0

Work-life balance

4.0

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

60% employees reported

Gender based rating

3.9
female

Rated by Women

7 reviews

4.2
male

Rated by Men

18 reviews

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Top Mentions in Amazon Customer Support Executive Hyderabad / Secunderabad Reviews

28 reviews found

Sort by: Popular

Top Amazon Customer Support Executive Interview Questions

Q1. How to handle the system and all including desktop.
Q2. How do you respond if you don't know the answer to a customers question?

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Q3. What is customer satisfaction?what are the qualities of customer support ex ... read more
Q4. How do you handle an arguing customer?
Q5. Amazon company is brand? Why

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People also ask about Amazon, Hyderabad / Secunderabad Customer Support Executives

Is Amazon, Hyderabad / Secunderabad a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 28 employee reviews, it's clear that most customer support executives have a positive experience working at Amazon, Hyderabad / Secunderabad. Company culture holds the highest rating at 4.3, while work-life balance is rated the lowest amongst all factors at 4.0. Read reviews about company culture and on AmbitionBox.
Does Amazon, Hyderabad / Secunderabad pay their Customer Support Executives well?
According to AmbitionBox reviews, Amazon, Hyderabad / Secunderabad customer support executives rate their salary and benefits at 4.3 out of 5, based on 28 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon, Hyderabad / Secunderabad is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon, Hyderabad / Secunderabad's customer support executives salaries here
How is the work culture at Amazon, Hyderabad / Secunderabad for Customer Support Executives?
Work culture at Amazon, Hyderabad / Secunderabad for customer support executives is rated 4.3 out of 5 by 28 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon, Hyderabad / Secunderabad. To read reviews specifically about work culture at Amazon, Hyderabad / Secunderabad for customer support executives, click here .
How is the job security at Amazon, Hyderabad / Secunderabad for Customer Support Executives?
Based on 28 reviews on AmbitionBox, Amazon, Hyderabad / Secunderabad's customer support executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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22% more than the average Customer Support Executive Salary in India
View more details
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Office cab/shuttle
3 total responses
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Free meal
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International/On-site exposure
1 total response
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Health insurance
5 total responses
+5 more benefits
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