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WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
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  2nd Edition
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  1st Edition

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Engaged Employer

Amazon

Compare

4.1

based on 25.6k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Customer Service Manager Hyderabad / Secunderabad Reviews

Updated 6 Apr, 2021

Overall Rating

2.9/5

based on 5 reviews

Rating distribution

0 (0%)

2 (40.0%)

1 (20.0%)

2 (40.0%)

0 (0%)

Category Ratings

4.7

Skill development

4.7

Work satisfaction

4.6

Job security

4.6

Salary

4.6

Work-life balance

4.6

Promotions

4.5

Company culture

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Flexible timing

50% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

2 reviews

2.2

Rated by Men

3 reviews

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5 reviews found

Sort by: Popular

Customer Service Manager in Hyderabad / Secunderabad

Costumer Care Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Nov 2020

Likes

To my better future

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Till now I have no complain if I started then I get to know what to do.

Work Details

These thing I expect from company

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Manager in Hyderabad / Secunderabad

Hyderabad Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Apr 2021

Likes

Good work culture

Skill development - Good
Work satisfaction - Good

What people are saying about Amazon

View All

optimisticvegabond

4d (edited)

works at

Carelon Global Solutions

Salary Negotiation

Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below- 1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP 2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables

Got a question about Amazon?

Ask anonymously on communities.

Customer Service Manager in Hyderabad / Secunderabad

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Oct 2018

Likes

Team members are helpful. The best part you’ve to explore things yourself

Dislikes

0 work life balance, incorrect expectation setting

Salary - Bad
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Manager in Hyderabad / Secunderabad

Customer service operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2019

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Company culture - Poor

Work Details

CSM

Work days: Rotational Shift (Flexible Timings)

Customer Service Manager in Hyderabad / Secunderabad

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Mar 2019

Likes

It gave me a new perspective

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work-life balance - Good

Dislikes

Night shifts

Work Details

Hectic work life

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

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Amazon Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 50% of employees reported the working d...Read more