Amazon Development Centre India Senior Customer Service Executive Reviews

Likes

Salarys on time hike twice per annum, leaves as per our situations and all.

Dislikes

Management isn't cooperative when it's come to customer they give value customers then employee

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only company is good but not the management

Dislikes

Management often demonstrates a narrow-minded, self-centered, and overly conservative mindset. Despite working with international brands, their thinking style remains limited and focused solely on personal interests rather than broader, progressive perspectives.

Likes

We know termination after any fraud or compliance amazon need to give personal chance to survive and make honestly working

Dislikes

Please give chance to terminated people no one will make usually by chance instances it's happen Please allow me a chance my email walalevw

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.

Dislikes

The work culture has degraded a lot. Amazon has started cutting corners about on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The support we get is really good

Dislikes

If there is something that is affecting performance of CSA, no one really care. Just they tell us improve your communication but because of the CRM and internal tools performance has been drop and no one support

Likes

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Likes

Salary on Time.

Dislikes

1. Lack of Support for Female Employees There were instances where concerns raised by women were dismissed or minimized and a general lack of sensitivity towards female employees was evident. I acknowledge that Amazon is a large organisation, these issues significantly impacted my experience and experience of other female colleagues. I believe, Amazon must address this issue.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only good thing is salary credits on end of the month

Dislikes

Except the salary date remaining all are very bad Politics are very high Favouritism/biased people Promotions based on manager mood Any issue happens they will put on associates Work life balance : -100 No perks Hardly allocates budget for R n R

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Only Brand Name

Dislikes

No Salary Hikes, Micro Management, Poor Promotion, No Job Security, No Future in the work which Quality Specialist do.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazon holds the best work culture. All the managers understand the value of Work Life Balance.

Dislikes

Apart from the Occassional Layout Offs , everything else in the company is great

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work and company culture, Ambience, salary will be credited on time. Work satisfaction, flexible leaves

Dislikes

Salary is low for manual testers and promotions are less nowadays. Though it's depends on working team

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Not like company culture

Dislikes

Due to company culture,not job security,so more torture by management,and pressure to sucide, threats to kill employee, mantel pressure by company and management

Work Details

Work policy: All time work

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Inspired by Amazon culture, joining Amazon.

Dislikes

Amazon culture and all the happy faces are only for the papers and videos. Too much of pressure from manager and management. They conduct interviews for the next level only as eyewash. They will conduct interview till last round and won't promote even single person. Manager will pressure the tenured people utill they drop paper.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only company benefits

Dislikes

Intentionally recruiting knowing that they're going to layoff within 3 months.No proper training.Intentionally putting employees either in PIP or terminating or putting in URA so that candidates will not be able to join back in any other profile

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.