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Engaged Employer

Allied Digital Services

Compare

3.4

based on 582 Reviews

Video summary

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Allied Digital Services Engineer- Customer Support Reviews

Updated 4 Mar, 2025

Overall Rating

3.4/5

based on 49 reviews

Rating distribution

5 (10.2%)

16 (32.7%)

4 (8.2%)

6 (12.2%)

18 (36.7%)

Category Ratings

3.3

Job security

3.2

Work-life balance

3.1

Salary

3.0

Company culture

3.0

Skill development

3.0

Work satisfaction

2.5

Promotions

What employees say about Allied Digital Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

63% employees reported

Flexible timing

58% employees reported

Within city

53% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

2 reviews

3.4

Rated by Men

45 reviews

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Top Mentions in Allied Digital Services Engineer- Customer Support Reviews

49 reviews found

Sort by: Popular

Engineer- Customer Support

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 May 2018

Likes

It is the worst ever company I have worked with. The management is totally useless and hopeless. No Salary untill it gets cleared from the customer end. Lot of politics. Mental harrassment and no work life balance.

Dislikes

Project manager and HR are totally hopeless.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Engineer- Customer Support in Mumbai

Full Time

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 04 Mar 2025

Likes

Nothing to like

Dislikes

Salary benefits, HR forcing to withdraw PF

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Pune

Full Time

Hardware and Networks - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Never

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Engineer- Customer Support in Bhubaneswar

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Ahmedabad

Full Time

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 02 Dec 2024

Likes

Salary on time

Work-life balance - Good

Dislikes

Poor management

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Employer’s Response

Hi, At Allied Digital we appreciate your feedback, please speak to your Reporting Manager on your concerns and then to HR at hrd@allieddigital.net. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.

Engineer- Customer Support in Bokaro

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Nov 2024

Likes

Gd company culture.

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal issue not in time .

Engineer- Customer Support in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Feb 2024

Likes

Team work and appreciation.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not yet

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Allied Digital Services.

Engineer- Customer Support in Khambhalia

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 19 Mar 2024

Likes

Nothing to like.

Salary - Good

Dislikes

RM and client support is very poor.

Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

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Engineer- Customer Support in Kolkata

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Nov 2023

Likes

Thi is a very good platform to explore some new thing in our job Carrier

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Some management members are not good need to develop their some management skill.

Engineer- Customer Support in Ghaziabad

Full Time

Customer Support Engineer Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 26 Sep 2023

Likes

I worked was ADSL More than one year.

Dislikes

Job Security 0 %

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, At Allied Digital we appreciate your feedback. We have employee-friendly HR policies and initiatives which we continuously assess and create a great and conducive work environment.

Engineer- Customer Support in Nagpur

Full Time

Customer support Engineer Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 16 Jun 2023

Likes

Good skill and working flow

Job security - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Pune

Full Time

Operations, Maintenance & Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jun 2023

Likes

All good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not Supporting Managers

Work Details

Work days: Monday to Saturday (Flexible Timings)

Engineer- Customer Support in Akola

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Apr 2023

Likes

Management is poor

Dislikes

No job security

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Employer’s Response

Hi, Thank you for writing to us, please share more details at hrd@allieddigital.net. Regards, Allied Digital

Engineer- Customer Support in Kolkata

Full Time

Operations, Maintenance & Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 13 Mar 2023

Likes

Good

Salary - Good
Job security - Excellent
Company culture - Good

Dislikes

Try to move within a year

Promotions - Bad
Work-life balance - Bad

Engineer- Customer Support in Chandrapur

Full Time

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Apr 2022

Likes

Company policy is good with no doubt salary time to time paid .

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No thanks.

Work Details

Very nice.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for the kind words

Engineer- Customer Support in Mumbai

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jan 2022

Likes

yes i am glad to work with ADSL

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Little provides bonuses and some gift to every employee then the brand name also publish well if they think more about there employees.

Work Details

so much intresting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Engineer- Customer Support in Kolkata

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 May 2022

Likes

Good work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Its good company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Engineer- Customer Support in Pune

Full Time

Executive Customer Care (Helpdesk) Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Dec 2019

Likes

Hello , All people are cooperative and support for your work when you are fresher's they welcome and guide properly. As I am worked with 1year and 7 month that my duration. I learned a lot of things from the organization company policy work environment and other all over experience is good. Thank you Allied for giving me opportunity to work with us.

Skill development - Good
Job security - Good

Dislikes

Compensation is low and growth is very slow.

Salary - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Engineer- Customer Support in Mumbai

Full Time

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Oct 2023

Likes

Average

Dislikes

Salary not credited on time.

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Engineer- Customer Support in Kolkata

Full Time

CSD Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Sep 2018

Likes

No opportunity to growth

Company culture - Good
Work-life balance - Good

Dislikes

There is no job security

Job security - Poor
Promotions - Poor

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I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the same CTC . TIA

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 49 Allied Digital Services reviews submitted by Allied Digital Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Allied Digital Services is the right company for yo...Read more