Air India Sats Airport Services Customer Service Assistant review

What employees say about Air India Sats Airport Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

40% employees reported

Flexible timing

67% employees reported

No travel

87% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

2 reviews

4.5

Rated by Men

9 reviews

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14 reviews found

Sort by: Popular

Customer Service Assistant

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 28 Sep 2019

Likes

Company is to good salary is satisfied admin department and hr department is to good and friendly my experience is to good in this company thanks AIRINDIASATS

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Customer Service Assistant in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 28 Jun 2024

Likes

THE BEGINNERS can have the chance to learn all the works

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good

Dislikes

THE SALARY PACKAGE IS NOT THAT SATISFIED

Company culture - Bad

Customer Service Assistant in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Dec 2023

Likes

Good for learning

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not having any problem but kindly take care of promotions and salary

Customer Service Assistant in Shamshabad

Full Time

Operations, Maintenance & Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 20 Jun 2023

Likes

Benefits of the service

Company culture - Good

Dislikes

Company dos't Recognition the employee effort fast

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Assistant in Bangalore / Bengaluru

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Oct 2024

Likes

Good

Salary - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Good to learn many things

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Assistant in Greater Noida

Full Time

Import & Export Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jul 2023

Likes

Staff is very good behaviour senior or junior both

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Assistant in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2019

Likes

Job security

Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary/appraisal

Promotions - Bad

Work Details

Miss handling baggage

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Esi

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Customer Service Assistant in Hyderabad / Secunderabad

Full Time

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Nov 2017

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

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Customer Service Assistant in IGI Indira Gandhi airport

Full Time

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Nov 2023

Likes

Air India ka management working area

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Staff ki netagiri

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Assistant in New Delhi

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2022

Likes

Personally speaking what I loved was the atmosphere,here, every single day would let you learn something new. You guys would be surprised every single days there's a new opportunity to learn and to get disheartened as well(if you don't take any learning situation in a positive way). Everything is great up there loved to be a part of AISATS(DELHI IGI T3)

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There's nothing like dislike which I would say there's no one perfect, every person and each brand you work or see it closely has certain issues which are not relevant to us. Like inhere, there are some departments which has alot of politics and even some super seniors doesn't even hear to some issues if faced by any staff. Rest everything is preety good nothing to worry company provides you with certain amenities like for female staff (they do provide personal pickups from home to the workstation) etc whereas for male staff there's no personal pickup given rather a regular couch is given for every shift...Read More

Work Details

Work-life over here is amazing you'll get to learn something new everyday (only if you push yourself to learn something new)

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Assistant in Bangalore devanahalli international airport

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jul 2022

Likes

All good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Air india all services iam like

Work Details

7 years

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Team work and edu assistant

Customer Service Assistant in Gurgaon / Gurugram

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2022

Likes

Nothing no security available in present times at working days

Skill development - Excellent
Company culture - Excellent

Dislikes

I am dislike about working time security not present and senior don't talking any junior staff don't talk menor

Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Assistant in New Delhi

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Dec 2020

Likes

Good work in lockdown when Indian government start a vandy Bharat mission and all staff good work without effect covd 19 it is great for sats

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Good work life in sats

Work days: Rotational Shift

Top trending discussions

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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