Admiral Solutions Customer Care Representative Reviews

Likes

I have worked with Admiral Solutions for almost a year and three months and I am consistently impressed with their proactive approach towards the customers as well as the front line staff with the help, professional care and their positive attitude.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was a terrible experience working there for almost 3 years. I was into a situation wherein I couldn't leave/change my job. They don't value employees. This British company treats it's Indian employees as their slave. When you spent certain time with them, they will decrease your salary providing some silly reasons and will put you in a situation to compromise with it or leave the Job. Their planning was to fire almost 50-60% Indian employees (applying automation for the tasks). But corona pandemic spoilt their plans and they were forced to give some extra money to Indian employees as UK staff was unable to work. As soon as Corona pandemic situation will be over they will again come up with automation Idea and people will loose their Job. Management is quite flattering to UK staff. EUI India management team can do anything worst to please their UK Bosses. In my 11 years BPO career I never seen such Worst Place to Work. In 3 years time (Aug 2017- Feb 2020) my salary got reduced twice. Manager had no shame to hide the email about salary structure and benefits....Read More

Dislikes

Management is Liar. They don't value employees. They do mental harrassment to their employees and later provide councelling.

Work Details

Every day hell lot of useless team meeting and Organisers also don't know the agenda at times. It creates pressure to complete work in remaining time. Total 10 minutes extra break in a month for Washroom/Emergency).

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture and money if you are there for long term

Dislikes

Complain

Work Details

Ccr

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Some of the teammates are amazing..You get refresh training all the time..So that was again amazing. Don't have much time to explain in details

Dislikes

They will terminate you just before you complete 3 years to avoid paying company's share by giving silly excuses n completely put back of all the million good things that you have done for the company..No job security. Too much of internal bad policies that we are not aware of....You will also get warning for dancing with the beautiful gal from the...haha...Just can't believe it. Don't have much time to explain in details...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.