ACT Fibernet is rated
3.2 out of 5 stars on
AmbitionBox, based on 44 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ACT Fibernet is rated
3.2 out of 5 stars on
AmbitionBox, based on 44 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in ACT Fibernet Customer Care Executive Reviews
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44 reviews found
Sort by:
Popular
Customer Care Executive in
Hyderabad / Secunderabad
Customer Support Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2021
Likes
Working atmosphere
Dislikes
Nil
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Jan 2021
Likes
Working culture,And seniore management are really fantastic
Dislikes
Nothing to mention
Work Details
Good we can manage
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Jun 2022
Likes
Working culture is good , Job security is full, untill and unless you do something wrong
Dislikes
High compition in career growth.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 May 2021
Likes
Company was excellent and lot of compitition and less jobs for internal posting, for freshers it was super
Dislikes
Working environment and facilities and caring about employees
Work Details
Very good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2020
Likes
our company provided WFH in this situation
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Oct 2019
Likes
The act organization is so friendly with helpful staff and work environment is so nice we can easily mingle with the work atmosphere we can learn so many new things with good development skills
Dislikes
I dislike about the act is there is no cab facility .. sometimes it will take 2 hrs for travelling
Work Details
I loved my job starting I faced the challenges but my team leader helped me a lot after few days it has become easier. And I have handle escalations call
Work timings: Flexible Timings
Customer Care Executive in
Hyderabad / Secunderabad
Customer executive Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2019
Likes
Executives
Dislikes
Salary
Work Details
Customer executive
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
ACT Fibernet.
Customer Care Executive in
Hyderabad / Secunderabad
Customer care Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2017
Likes
company will take care of you both personal and financialy safe job good culture in company
Dislikes
I suggest to join the company but I don't suggest to join in customer service department in Hyderabad its worst people sitting there with lots of ego and attitude
Work Details
Waste and worst in customer service department company is good but working in customer service is better to be lease than joining
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
DBA / Data warehousing Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2018
Likes
Working with ACT IS GOOD EXPERIENCE WITH BOTH CC& TECHNICAL KNOWLEDGE.BUT COMING TO TL SUPPORT ITS REALLY BAD IF WE NEEDS ANY LEAVES CL,PL, WE HAVE TO BEG FOR THAT.NO CASUAL LEAVES ...TOOOOO MUCH PRESSURE IN AUDIT SECTIONS .....ACT ORGANIZATION IS GOOD IN SOME PARAMETERS BUT SOME SITUATIONS ITS KILLS.
Dislikes
No cl,sl LEAVES we have to beg for leaves
Work Details
Full enjoyment with friends
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Chennai
Customer care Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2019
Likes
A good place to work
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Hyderabad / Secunderabad
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Aug 2018
Likes
work environment
Dislikes
salary
Work Details
common
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Coustmer support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2018
Likes
It’s a good company.. I Love the work culture and the Environment of the company..
Dislikes
Some policies of the company I don’t like
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 May 2022
Likes
ACT is one of the best place to work.😊
Dislikes
No dislike
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Csr Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2018
Likes
Good
Dislikes
Nothing
Customer Care Executive in
Hyderabad / Secunderabad
Bpo Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 14 Feb 2019
Likes
I joined act fiber net in mid 2015
Dislikes
No promotion. All politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2019
Likes
I loved to work in such kind of environment. I miss act fibernet
Dislikes
There is no dislike at all
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Feb 2019
Likes
Less growth in salary
Dislikes
Partiality
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Rajajinagar
Call Center Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2020
Likes
Colleges and some Team leader
Dislikes
Manger and job security
Work Details
It was good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
customer service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Sep 2018
Likes
No comments
Dislikes
No comments
Work Details
No comments
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about ACT Fibernet's Customer Care Executives
Is ACT Fibernet a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 44 employee reviews, it's clear that most customer care executives have an average experience working at ACT Fibernet. Job Security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does ACT Fibernet pay their Customer Care Executives well?
According to AmbitionBox reviews, ACT Fibernet customer care executives rate their salary and benefits at 3.3 out of 5, based on 44 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ACT Fibernet's customer care executives salaries here and to read reviews specifically about salary and benefits at ACT Fibernet for customer care executives, click here.
How is the work culture at ACT Fibernet for Customer Care Executives?
Work culture at ACT Fibernet for customer care executives is rated 3.4 out of 5 by 44 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ACT Fibernet for customer care executives, click here.
How is the job security at ACT Fibernet for Customer Care Executives?
Based on 44 reviews on AmbitionBox, ACT Fibernet's customer care executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at ACT Fibernet for customer care executives, click here.
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