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ACT Fibernet

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4.0

based on 2.1k Reviews

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ACT Fibernet Customer Service Executive Reviews

Updated 25 Jan, 2025

Overall Rating

3.2/5

based on 26 reviews

Rating distribution

12 (46.2%)

4 (15.4%)

1 (3.8%)

5 (19.2%)

Category Ratings

3.2

Job security

3.1

Work-life balance

3.1

Skill development

3.0

Salary

2.9

Company culture

2.8

Work satisfaction

2.5

Promotions

What employees say about ACT Fibernet?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

41% employees reported

Flexible timing

64% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

1.6

Rated by Women

10 reviews

4.4

Rated by Men

14 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

26 reviews found

Sort by: Popular

Customer Service Executive in Chennai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Nov 2024

Likes

Nothing good, full manager dominatio.. HR are toys.. Wrost company if you resign they will not give settlement amount and your earned leaves

Dislikes

Wrost company if you resign they will not give settlement amount and your earned leaves

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Aug 2023

Likes

One of the best in industry

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nil

Promotions - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Mar 2023

Likes

good salary package

Job security - Good

Dislikes

no work-life balance, too stressful

Skill development - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 1 weekoff

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jul 2023

Likes

i am very happy as employee of act fibernet

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Jun 2022

Likes

Worst workplace act company

Dislikes

Worst act company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jul 2020

Likes

Excellent work place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Super

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Visakhapatnam

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Mar 2018

Likes

Time waste

Dislikes

Dominate is more

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Tim waste

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about ACT Fibernet.

Customer Service Executive in Bangalore Rural

Full Time

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Apr 2021

Likes

Safety

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Hyderabad Kukatpally

Intern

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 25 Jan 2025

Dislikes

Woresst experience i had

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Hyderabad / Secunderabad

Audit & Control Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jun 2022

Likes

Every Employee caring Has A Family

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad Banjara hills

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 16 Apr 2022

Likes

Overall it's goos organization

Skill development - Excellent
Job security - Good
Work-life balance - Good

Dislikes

It's good opportunity to everybody

Work Details

It's very good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

I can not tell u one work there is many things

Customer Service Executive in Hyderabad / Secunderabad

Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Feb 2022

Likes

Environment

Dislikes

Salary package

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Not satisfied

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Apr 2022

Likes

They provide free internet to candidate

Dislikes

Managers won't listen

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2021

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Super, excellent

Work Details

I am very happy

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Banjara

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2021

Likes

Everything is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Apr 2021

Likes

Good and encouraging

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Great place to work

Work Details

Its good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Free food

Customer Service Executive in New Delhi

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 May 2022

Likes

Worked 2 years had lot of fun & learning as it was my first corporate job.

Job security - Good

Dislikes

Lack of Integrity

Skill development - Poor

Work Details

Good only

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

So called fest of festivals

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Oct 2019

Likes

Friendly team like family members and very supportive management, cares of employees and their family . Always looks for employee satisfaction. Salary appraisals are better in the industry. It a Great place to work.

Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Carrier growth is very less.

Promotions - Poor

Work Details

Customer Service Executive for Non Voice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Banjara hills

Internat Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 02 Feb 2021

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

Job security - Good
Promotions - Good

Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Customer Service Executive

Full Time

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2018

Likes

I had worked with this company, and I like it's work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 26 ACT Fibernet reviews submitted by ACT Fibernet employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ACT Fibernet is the right company for you. 41% of employees rep...Read more