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based on 2.9k Reviews

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24/7 Customer Executive Reviews

Updated 26 Feb, 2025

Overall Rating

3.1/5

based on 71 reviews

Rating distribution

5

19 (26.8%)

4

15 (21.1%)

3

12 (16.9%)

2

7 (9.9%)

1

18 (25.4%)

Category Ratings

3.2

Company culture

3.2

Job security

3.2

Skill development

3.0

Work-life balance

2.9

Salary

2.7

Work satisfaction

2.4

Promotions

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

88% employees reported

Flexible timing

52% employees reported

No travel

68% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

21 reviews

3.1

Rated by Men

47 reviews

24/7 Customer is rated 3.1 out of 5 stars on AmbitionBox, based on 71 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

24/7 Customer is rated 3.1 out of 5 stars on AmbitionBox, based on 71 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in 24/7 Customer Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

71 reviews found

Sort by: Popular

Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Oct 2018

Likes

This is one of the best workplace environments I have seen , surely a nice place to start career and grow with the opportunities .

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

My dislikes are very less for this comany but I think they should improve in terms of salary and comensations .

Work Details

Its exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Feb 2025

Likes

Good and supportive environment

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions and hike

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

·

Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Feb 2025

Likes

teammates are good

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

salary isn't as per international standard. very poor

Salary - Poor
Skill development - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 03 Feb 2025

Likes

Support towards employees.

Salary - Good
Skill development - Good
Work-life balance - Excellent

Dislikes

Partiality in promotions, deserved candidate was always cornered.

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Executive in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 22 Jan 2025

Dislikes

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Overall Rating

Bad

Read 24/7 Customer Executive Reviews based on locations

3.0

Bangalore / Bengaluru

(55)

3.5

Hyderabad / Secunderabad

(7)

4.9

Bangalore Rural

(4)

Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

Salary is very less for executives

Skill development - Excellent
Company culture - Excellent

Dislikes

Salary

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 27 Nov 2024

Likes

Culture is nice, company environment is nice

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

Manager and team leader will torture you to work as their requirements and they will chill there

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 07 Nov 2024

Likes

The office building

Dislikes

Too much work pressure and less pay

Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Discover interview dos and don'ts from real experiences

Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Oct 2024

Likes

Na

Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less salary more work

Salary - Bad
Promotions - Bad

Executive in Bangalore / Bengaluru

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 May 2024

Likes

[24]7.ai has good work culture.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

[24]7.ai is slow in growth.

Work Details

Work days: Rotational Shift

Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 May 2024

Likes

Working in 24/7.Ai is a great experience. If again I have a chance I definitely go back.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only promotions and appraisal except that everything is fine.

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Dec 2023

Likes

Nice environment to work

Job security - Good

Dislikes

No major hikes or promotions

Salary - Poor
Skill development - Bad
Promotions - Poor
Company culture - Poor

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Executive in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Feb 2024

Likes

Nothing

Dislikes

Too much of politics, zero transparency, big time manipulation of people and absolutely no value towards additional efforts that are being put in.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jan 2024

Likes

waste

Dislikes

Everything waste of time working there

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 23 Jan 2024

Likes

None

Dislikes

Management is worse than the work culture.

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Dec 2023

Likes

Work environment, job, team, colleagues

Skill development - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I don't have much dislikes on my works

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

·

Tech Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Nov 2023

Likes

Job Security, Work Ambience

Skill development - Good
Job security - Good
Work satisfaction - Good

Dislikes

Management, Extending Hour in Work, Incentive

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

best platform to start your career, lot to learn for freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing as far as i have been to the organization

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Oct 2023

Likes

Work life balance

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Company policies changes very often

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2023

Likes

Awesome work culture and good bosses

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing is there to dislike. it's like perfect but shift are can be early

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More about working at 24/7 Customer

HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
Internet

People also ask about 24/7 Customer's Executives

How is 24/7 Customer to work for?

24/7 Customer is rated 3.1 out of 5, based on 71 reviews by employees on AmbitionBox. 24/7 Customer is known for Company culture which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at 24/7 Customer?

According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 2.9 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox

How is the work culture at 24/7 Customer?

Work culture is rated 3.2 at 24/7 Customer by 71 employees. While job security is rated 3.2 and work-life balance is rated 3.0 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.

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24/7 Customer Executive Reviews by Locations

24/7 Customer Executive Bangalore / Bengaluru Reviews
24/7 Customer Executive Hyderabad / Secunderabad Reviews
24/7 Customer Executive Bangalore Rural Reviews

24/7 Customer Reviews by Designations

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24/7 Customer Senior Executive Reviews
24/7 Customer Customer Care Executive Reviews
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24/7 Customer Digital Interactive Advisor Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 71 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 88% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 52% employees reported the work timings at 24/7 Customer as Flexible timing. Read more

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24/7 Customer Executive Reviews

24/7 Customer Office Photos

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more

24/7 Customer Executive Salary

based on 279 salaries

Unlock

₹1.8 L/yr - ₹5.2 L/yr

26% less than the average Executive Salary in India

View more details

Employee Benefits for 24/7 Customer Executive

Office cab/shuttle

4 total responses

Health insurance

4 total responses

Office gym

4 total responses

Child care facility

1 total response

+2 more benefits

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3.8

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3.9

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