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24/7 Customer Service Advisor Bangalore / Bengaluru Reviews

Updated 22 Jan, 2024

Overall Rating

3.7/5

based on 16 reviews

Rating distribution

5

7 (43.8%)

4

5 (31.3%)

3

1 (6.3%)

2

1 (6.3%)

1

2 (12.5%)

Category Ratings

4.1

Company culture

3.9

Skill development

3.8

Work-life balance

3.8

Promotions

3.6

Job security

3.6

Salary

3.6

Work satisfaction

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

83% employees reported

Flexible timing

62% employees reported

No travel

73% employees reported

View more detailed insights

Gender based rating

2.7

Rated by Women

5 reviews

4.2

Rated by Men

10 reviews

24/7 Customer is rated 3.7 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

24/7 Customer is rated 3.7 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Service Advisor in Bangalore / Bengaluru

Full Time

·

After Sales Service & Repair Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 16 Oct 2023

Likes

Nothing

Job security - Good
Company culture - Good

Dislikes

Worked there for 2.5 years was not given growth opportunities and The SME was abusive TL did not give a dam about. It was all how you maintain relationship with higher management. Lot of bucketing. TL and SME(mi60) were not supportive and mi60 was abusive. The main reason to leave job is mi60 who abused and harrassed.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Service Advisor in Bangalore / Bengaluru

Full Time

·

Assessment / Advisory Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jul 2023

Likes

Not applicable everything is perfect

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not applicable everything is perfect

Work Details

Work days: Rotational Shift (Flexible Timings)

Service Advisor in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2023

Likes

The work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The Cafeteria

Service Advisor in Bangalore / Bengaluru

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Aug 2023

Likes

None......

Skill development - Good

Dislikes

Work safety is not there.

Job security - Bad
Work satisfaction - Poor

Service Advisor in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Apr 2023

Likes

Salary on time and best support from management

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Doesn't give much holidays

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Advisor in Bangalore / Bengaluru

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2021

Likes

Extraordinary company to build career!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nil

Work Details

Beautiful

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Advisor in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 24 Jun 2023

Likes

They keep the music system played throughout the office all the time while you are working. It’s helpful specially to deal with stress. You can play your fav songs too. Canteen is awesome with variety of foods. Managers are friendly. Tight security for ladies.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Rotational shifts! Though they provide cabs, in Bangalore traffic, it’s necessary to get ready at least 2 hours prior your shift time. Girls will have to opt for cab for security reasons. Sometimes shifts starts from 1:30 at night. That used to be hectic.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Service Advisor in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 23 Jun 2022

Likes

Good company for freshers and to gain experience to elevate your carrier, decent work culture and very friendly management.

Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Pay feels very stagnant, Little to no appraisal opportunities.

Salary - Poor
Job security - Bad

Work Details

The job was a very good introduction into the corporate roll and i was met with very friendly management who helped me throughout my stay and assisted me through thick and thin.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Service Advisor in Bangalore / Bengaluru

Chat Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jun 2022

Likes

all bsbsbsvsvsvsv to d d d d d d d

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing ehshshshsgsvsvs d d d d d d d

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Advisor in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 17 Jan 2022

Likes

Work environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

NA

Work Details

It's been great in 247.ai

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Service Advisor in Bangalore / Bengaluru

Adviser Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Feb 2022

Likes

Nothing is good

Dislikes

There's no career growth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Service Advisor in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 18 Aug 2021

Likes

Work environment and people

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Not able to manage work life balance

Work Details

Job was quite satisfied, but time spending for travelling more

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Service Advisor in Bangalore / Bengaluru

Fixed Service Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 24 Jan 2022

Likes

Work culture, Training Process

Company culture - Good

Dislikes

Low Salary/ appraisal, Slow career growth, no work-life balance

Salary - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Interacted with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Service Advisor in Bangalore / Bengaluru

Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 May 2018

Likes

NA

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Advisor in Bangalore / Bengaluru

Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 17 Oct 2022

Likes

N/A

Dislikes

Basically it is all support

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Service Advisor in Bangalore / Bengaluru

Full Time

·

Operations Department

2.0

posted on 22 Jan 2024

Overall Rating

Poor

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 83% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 62% employees reported the work timings at 24/7 Customer as Flexible timing. Read more

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24/7 Customer Service Advisor Bangalore / Bengaluru Reviews

24/7 Customer Office Photos

+6

more

24/7 Customer Service Advisor Salaries in Bangalore / Bengaluru

based on 6 salaries

₹2 L/yr - ₹3.5 L/yr

11% more than the average Service Advisor Salary in India

View more details

Employee Benefits for 24/7 Customer Service Advisor Bangalore / Bengaluru

Office cab/shuttle

1 total response

Health insurance

1 total response

Office gym

1 total response

Job/Soft skill training

1 total response

+1 more benefit

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