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Non Voice Department
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Job security and company policies
There should more opportunities for tenure agents to get promotions rather being agent
It's going good
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Department
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Customer service Department
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Extraordinary
NA
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Non Voice Department
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Environment, good place to work and work culture
Food
Enthusiastic
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Mobile service Department
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Team work and transparency
Growth opportunities
Super exciting
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Optus Department
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Company culture and job security
Career growth, compensation and benefits
Very good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
Top trending discussions
Full Time
Sales Support & Operations Department
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No salary delay and good place for freshers
No work life balance, very odd shift timings eg 1:30 AM to 12:30 PM, 5 days work from office. Favoritism and specific gender preference. Supervisors do not let you apply for your own leave but swap it with your weekly offs and end up working 9-10 days straight for the next week off.
Work days: Rotational Shift (Flexible Timings)
Full Time
Sales Support & Operations Department
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Work culture is amazing but not the higher authorities
The toxic and political work culture between managers and agents
Full Time
Facility Management Department
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Full Time
Marketing and Communication - Other Department
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The worst company ever .. only gives some people chance not everyone has a very toxic work life especially for women
Everything not a single thing is good
Full Time
Non Voice Department
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Managers and TL’s understanding
Somewhat seeing religion favours
Work policy: As per employe wish
Work days: Rotational Shift (Flexible Timings)
Full Time
Retail & B2C Sales Department
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I work so much hardly kindly particularly
Like we have to do our style work not a anyone like that showing work
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Great and happy
Shifts are unbalanced
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Service Delivery Department
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It's been great working with this organisation since 2022 and I really appreciate all the trainers, team leads,managers and HR department who always will be there with you to support in any situation.
Nothing much
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Good place to work as fresher.
Dislike is for the process at 247ai because it is USA based process, it is night shift job.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Freedom
Politics and Target and irritating and done
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
Full Time
Customer Success Department
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Trainers are amazing
Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.
They promise but never implement on it.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Cab facility AC all time Inside GYM Inside medical staff Inside library Decent hygiene maintained Jackpot spin the wheels.
Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages. Need coffe?? Get sugar along with it. However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks. Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses. Most systems don't have proper screws placed in or with damaged system handles. Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse. No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it. Medical claim is a joke. Never claimed as the person only will not be there the time we go. Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling. Sometimes targets seems unavailable....Read More
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Non Voice Department
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Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.
Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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They will approve your leaves including weekdays but once you come back they will say we have approved your leaves now work on 6 days and also force us to extend our shift and if you complain there is no resolution
Every week there is a business requirements and every week they will force u to work for extra days without any pay Their managers will promise something and make you to work and later on they will stand on their own decision
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing, time waste of time to work in this company.
Increments, Salary, Promotions and a lot of politics on the floor. Where team leaders will only support the people who are their favorites.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Security Department
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Amazing exposure to international markets
Since it is BPO Company there is no growth at a consultant level and skills are confined within the organization on the whole.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Information systems Department
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They give developers opportunity to work freely without much interference. Work from home is there, so that's good.
Type of projects that you get to do is not that great and they are giving hike once is two years since covid time.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Telecom Department
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The salary is on time
The company is very toxic, the manager the team leaders are not supportive it is not a great place to work working as an advisor for 8hrs Or more than that but getting paid only ₹1300 in a month
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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