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24/7 Customer Digital Interaction Advisor Reviews

based on 36 reviews
Updated 10 Aug, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.6

Skill development

3.5

Work-Life balance

3.4

Work Satisfaction

3.2

Job Security

3.0

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in 24/7 Customer Digital Interaction Advisor Reviews

36 reviews found for "work culture"

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People also ask about 24/7 Customer's Digital Interaction Advisors

Is 24/7 Customer a good place to work for Digital Interaction Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 36 employee reviews, it's clear that most digital interaction advisors have an average experience working at 24/7 Customer. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.
Does 24/7 Customer pay their Digital Interaction Advisors well?
According to AmbitionBox reviews, 24/7 Customer digital interaction advisors rate their salary and benefits at 3.0 out of 5, based on 36 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about 24/7 Customer's digital interaction advisors salaries here and to read reviews specifically about salary and benefits at 24/7 Customer for digital interaction advisors, click here.
How is the work culture at 24/7 Customer for Digital Interaction Advisors?
Work culture at 24/7 Customer for digital interaction advisors is rated 3.8 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at 24/7 Customer for digital interaction advisors, click here.
How is the job security at 24/7 Customer for Digital Interaction Advisors?
Based on 36 reviews on AmbitionBox, 24/7 Customer's digital interaction advisors rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at 24/7 Customer for digital interaction advisors, click here.
Is work from home available to Digital Interaction Advisors at 24/7 Customer?
According to AmbitionBox, 5% of 24/7 Customer's digital interaction advisors work from home permanently, 70% work from the office, and 25% follow a hybrid model, based on 20 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at 24/7 Customer for digital interaction advisors, click here.

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Work Policy for 24/7 Customer Digital Interaction Advisor

i
Workplace policy may vary based on Department, Designation and Location.

based on 20 reviews in last 6 months

Work from office

Work from office

70%
Hybrid

Hybrid

25%

Other hybrid work policies

20%

3 days/week from office

5%

Permanent work from home

Permanent work from home

5%

Gender Based Ratings for 24/7 Customer Digital Interaction Advisor

based on 378 reviews
3.8
Rated by 107 Women

Rated 3.9 for Skill Development and 3.9 for Company Culture

women
3.6
Rated by 271 Men

Rated 3.8 for Company Culture and 3.5 for Skill Development

men

Working Days for 24/7 Customer Digital Interaction Advisor

based on 405 reviews
Rotational Shift
86%
Monday to Friday
11%
Monday to Saturday
1%
Alternate Saturday off
1%
Other
1%

Work Timings for 24/7 Customer Digital Interaction Advisor

based on 405 reviews
Flexible timing
Strict (6.30pm - 3.30am)
Strict (7.30pm - 4.30am)
62%
4%
2%
32% employees reported other strict timings

Shift Timings for 24/7 Customer Digital Interaction Advisor

based on 405 reviews
Night shift
Day shift
57%
43%

Business Travel for 24/7 Customer Digital Interaction Advisor

based on 405 reviews
No travel
66%
Within city
33%
International travel
1%
24/7 Customer Digital Interaction Advisor Salary
based on 1.2k salaries
₹1.1 L/yr - ₹4.5 L/yr
At par with the average Digital Interaction Advisor Salary in India
View more details
cab
Office cab/shuttle
50 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
paternity
Paternity leaves
1 total response
+11 more benefits
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