1point1 Solutions Call Quality Analyst Reviews

Likes

I have a good experience in one point one and I found good family in this company as a senior quality analyst.

Dislikes

Cafeteria was not good and agents were suffering for the tables to have food as there timings.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

the hr policy only good except this nothing is good or say positive about the company

Dislikes

the manager, the superiors, and most important there is lot of politics there. specially our team leader is worst person ever she didnt event dont know how to talk with elders .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing there is no promotion I have been working there since 2023 but still working as agent

Dislikes

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Dislikes

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good atmosphere to work

Dislikes

The team leaders extended the shifts when they are reached the target and very low salary for experienced people

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security and work life balance

Dislikes

Salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Likes

Although salary date is 15th of every month, it's never delayed.

Dislikes

Alternate year appraisals. Increment is less than 5-7% across all locations and departments. Pathetic infrastructure. Zero employee centric policies. No respect for its employees at any levels. Management is only focused on earning money but has its hands n fists tightly held if they have to spend on employees. Toxic culture and environment. Systems are from 80s era and mostly has downtime half the times. Training is not paid in full but with only peanut stipend. Highest deductions in salary in the industry. Charges agents for headphones in their salary and have kept variable pay for entry level so company can save more money buy reducing inhand since Average tenure of an employee at entry level is 2-3 months while senior level is less than a 11 months as everyone understands how pathetic this company is and management is such old school people who actually have no interest in moving ahead with new times. Save yourself from joining this company else regret....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

There is only dislike in this company and that is non another HR team and specifically BHR ARNIKA And RECRUITMENT team ARACHANA they both are interested in gossip they both just really don't come for work just come to discuss about others personal life Arnika knows only to shout scream on others I really don't know how come she is aHR she don't know how to treat others if we take any complaints to here she will only listen one side especially to those how are her personal favorites and doesn't even bother to listen what the other side of story and judge I'm requesting management to help Bangalore location agents and take actions...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing is like to one point one solution

Dislikes

Wrost organization people are coming to work there for making then others wives and husband not coming for work combining your name with others if you are a top performer the worst girls i met in one point solution chitra, tasmiya, aayiesha wrost ever they are always into others matter not doing there work and making other defame wrost HR also not taking action them

Likes

After corona, I have started my BPO journey as an advisor in One Point One. After working 1.5 year I got promoted as a process trainer. And during these phase, I have learnt a lot in this organisation. Work Environment and culture is very good and very welcoming for the new people and lot of opportunities are there for sincere and hard working people.

Dislikes

Office location is not nearest to the metro station

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I liked the cooperative nature of TLs like Manpreet Kaur n Sana . And the colleagues I hv worked with.

Dislikes

They don't allow to watch any functions or programs held in company. Either they give only 10-15 mins to see. They only allows 5 colleagues to see the functions for 10 to 15 mins. While the other process TLs or mangers allow their executives to participate in programs and they don't allow them to work that time. They are enjoying the program happening in company 's auditorium.

Likes

Nothing

Dislikes

One point one solution company sabse worst company hai . Mein JFL-UCR process ke liye phele bola ki salary ka koi issue nhi hoga baad mein joining ke baad batate hai ki trainning ka sirf 200 aiga per day daily yeh amount total hoke days wise apko floor par jane ke baad credit hoga account mein. Yeh inko hire ke time par batana chahiye na . Fir meine do month kaam kiya floor par and support bhi kiya team ko but mere time par yeh log piche hat gaye.Meine may month mein 1-9 days working kiya tha floor par fir 10 th day mein achanak se mujhe voimitting and food poisoning ho gaya tha toh inform Kiya tha TL ko ki mein bimar hu mujhe chakkar aa rhe hai isliye nahi aa paungi toh inhone Bina mujhse puche ki aap kab aa sakte ho kab nhi siddha NR mark kardiya do din ke baad hi . Mein gayi bhi report and all leke family doctor ka toh bolte hai proper chahiye MBBS doctor ka hi chahiye.Three days tak gayi mein office mein thik hone ke baad request karne ki pls nikalo mat mujhe fir bhi nhi suna or family ko bhi leke gayi thi tabhi bhi nhi suna bas bol diya kuch nhi kar sakte hai BHR , Manager and Tl ne .Agar nikalna hi hota hai toh hire kyu karte hai siddha band ho kardona company.Meine jo 10 days work kiya tha uska bhi salary nhi de rhe hai bolte hai nhi milta hai NR mark walo ko salary unka . Mein sabko yehi suggest karti hu life mein aisi company pheli baar dekhi hai jo kisike heath issue ki wajah se siddha job se nikal dete hai .sabse worst company hai pls don't join here ....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Hello friends DO NOT JOIN THIS COMPANY...HR UNPROFESSIONAL OPERATING TEAM ALSO VERY UNPROFESSIONAL....VERY LOW SALARY...NO WEEK OFF ON TIME..1ST DAY HR WILL TELL YOU TRAINING ONLY 16 day's only. But after 1 week completed they are tell you ur training will be 30 day's .......after 40 days you will get only 5 thousand for training and OJT etc. and the first salary will come after 45 days Salary cycle is on 15 every month.....Read More

Dislikes

Very unprofessional environment..low salary...no week on time... traning not paid full amount... salary will be come after 45 day's

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Only Salary is good

Dislikes

HR se lekar saare management bekar hain, Cleint to unse bhi kharab hain, without supporting to agents shouting to agents on floor in front of all the supervisor and expecting good numbers, ridiculous,worst management, i suggest and recommend please don't go to one point one solution ltd.its a hell.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.