Warranty Manager Interview Questions and Answers for Freshers

There are several types of warranties, including express, implied, extended, and limited warranties.

• Express warranties are explicitly stated by the seller or manufacturer.

• Implied warranties are automatically provided by law and are not written or spoken.

• Extended warranties are additional coverage purchased by the consumer.

• Limited warranties have specific terms and conditions that limit the coverage.

• Other types of warranties include lifetime warranties, service warranties, and...read more

Warranty is important as it provides assurance to customers and protects them from unexpected expenses.

• Warranty builds trust between the customer and the manufacturer

• It provides a sense of security to the customer

• Warranty protects the customer from unexpected expenses in case of product failure

• It can increase customer satisfaction and loyalty

• Warranty can also be used as a marketing tool to attract customers

Warranty typically covers defects in materials or workmanship, while it does not cover normal wear and tear or damage from misuse.

• Covered under warranty: defects in materials or workmanship

• Not covered under warranty: normal wear and tear, damage from misuse

• Examples: a broken screen due to a manufacturing defect would be covered, but a cracked screen from dropping the device would not be covered