Verifier
Verifier Interview Questions and Answers
Q1. Aa a verifier if you failed to convince the customer to go head for payment how you will handle the situation.
I would try to understand the reason behind the customer's hesitation and address their concerns.
Listen actively to the customer's concerns
Provide additional information or clarification if needed
Offer alternative solutions or payment options
Thank the customer for their time and express willingness to assist in the future
Q2. What will be your first action after detecting the False Sale?
My first action would be to investigate the source of the false sale and take appropriate measures to prevent it from happening again.
Conduct a thorough investigation to determine the cause of the false sale
Identify any weaknesses in the sales process that may have contributed to the false sale
Implement measures to prevent future false sales, such as improving sales training or implementing stricter verification procedures
Communicate with relevant stakeholders, such as custom...read more
Verifier Interview Questions and Answers for Freshers
Q3. How you will recommend someone for health insurance.
Recommend based on individual needs, budget and coverage options.
Assess individual needs and health history
Consider budget and coverage options
Research and compare plans from different providers
Check for network coverage and provider options
Read reviews and ratings of the insurance provider
Consider additional benefits like wellness programs or telemedicine
Provide guidance on enrollment process and deadlines
Q4. Do you understand insurance.
Yes, I understand insurance.
Insurance is a contract between an individual or organization and an insurance company.
It provides financial protection against unexpected events or losses.
Premiums are paid in exchange for coverage.
Types of insurance include health, auto, home, and life insurance.
Insurance policies have terms and conditions that must be followed to receive benefits.
Q5. Tell me about bank statement
A bank statement is a record of all transactions made by a customer in a specified period of time.
A bank statement typically includes details of deposits, withdrawals, and any fees charged by the bank.
It is used by customers to track their spending and ensure accuracy in their account balance.
Bank statements are usually issued monthly, but can also be accessed online in real-time.
Customers can use bank statements as proof of income or expenses for various purposes.
Q6. What is financial sheet
A financial sheet is a document that outlines the financial activities and status of a company or individual.
It includes details such as income, expenses, assets, liabilities, and equity.
Financial sheets are used for financial analysis, decision-making, and reporting.
Examples of financial sheets include balance sheets, income statements, and cash flow statements.
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Q7. Explain some medical insurance benefits.
Medical insurance benefits cover medical expenses and provide financial protection.
Covers hospitalization expenses
Provides cashless treatment at network hospitals
Offers reimbursement for medical expenses
Includes coverage for pre-existing conditions
May offer maternity benefits
May cover dental and vision care
May provide coverage for alternative therapies
May offer wellness benefits such as gym memberships or health check-ups
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