Unit Head Operations Interview Questions and Answers

The 3 important things required for a store operation are inventory management, customer service, and sales performance.

• Inventory management to ensure stock availability and prevent overstocking

• Customer service to provide a positive shopping experience and retain customers

• Sales performance to increase revenue and profitability

Conflicts between senior doctors can be handled by promoting open communication, facilitating mediation, and establishing clear protocols for conflict resolution.

• Encourage open communication between the doctors involved to understand their perspectives and concerns.

• Facilitate mediation sessions where a neutral third party can help the doctors find common ground and resolve their conflicts.

• Establish clear protocols and guidelines for conflict resolution within the organization...read more

KRA and KPI are key performance indicators used to measure the success of an individual or organization.

• KRA stands for Key Result Area and refers to the areas in which an individual or organization needs to perform well in order to achieve their goals.

• KPI stands for Key Performance Indicator and refers to the specific metrics used to measure progress towards achieving those goals.

• KRA and KPI should be aligned with the overall strategy and goals of the organization.

• KPIs should...read more

Retail numbers refer to the sales figures and performance metrics of a retail business.

• Retail numbers include metrics such as sales revenue, profit margins, inventory turnover, and customer footfall.

• These numbers are crucial for assessing the financial health and performance of a retail business.

• For example, a retail store may track its daily sales numbers to monitor trends and make informed business decisions.