Training Manager Interview Questions and Answers for Freshers

Yes, I have knowledge of budget and cost control.

• I have experience in creating and managing budgets for training programs.

• I have implemented cost-saving measures such as negotiating with vendors and utilizing online resources.

• I regularly review expenses and adjust budgets accordingly.

• I have also developed and implemented cost-tracking systems to ensure expenses stay within budget.

• I am familiar with various budgeting and cost control software and tools.

Service desk is a centralized point of contact for users to get help with IT issues and requests.

• Provides technical support and assistance to users

• Handles incidents and service requests

• Logs and tracks issues in a ticketing system

• Resolves issues or escalates to higher level support

• Communicates with users regarding status and resolution

Yes, I have knowledge of computers.

• Proficient in using Microsoft Office Suite

• Familiar with various operating systems such as Windows and MacOS

• Experience in using Learning Management Systems (LMS) for training purposes

• Basic knowledge of programming languages such as HTML and CSS

I started my career in training by obtaining a degree in education and gaining experience in instructional design.

• Obtained a degree in education or related field

• Gained experience in instructional design

• Participated in training programs or workshops

• Developed strong communication and presentation skills

• Built a portfolio of successful training programs

• Stayed updated on industry trends and best practices

ITIL V4 is the latest version of the Information Technology Infrastructure Library, a framework for IT service management.

• ITIL V4 focuses on integrating ITIL guidance with best practices from the worlds of DevOps, Agile, and Lean.

• It emphasizes the importance of collaboration, automation, and streamlining processes to improve IT service delivery.

• ITIL V4 introduces the Service Value System (SVS) which helps organizations create value through their services.

• It includes four dime...read more