Tele Caller Interview Questions and Answers for Freshers

Yes, I have both PAN card and Aadhar card.

• Yes, I possess both PAN card and Aadhar card.

• I have PAN card and Aadhar card.

• I can provide my PAN card and Aadhar card details if required.

I will manage calls from customers by actively listening, addressing their concerns, providing solutions, and maintaining a positive attitude.

• Actively listen to the customer's concerns and needs

• Provide accurate information and solutions to address their issues

• Maintain a positive and professional attitude throughout the call

• Follow up with the customer to ensure their satisfaction

• Document important details and feedback from the call for future reference

Yes, I am willing to be flexible with the timing.

• I understand that the job may require me to work outside of regular business hours.

• I am willing to adjust my schedule to accommodate the needs of the company and its clients.

• I am open to discussing specific scheduling needs and finding a mutually beneficial solution.

To sell any product, understand the customer's needs, highlight the benefits, and create a sense of urgency.

• Research and understand the target audience

• Highlight the benefits and unique selling points of the product

• Create a sense of urgency through limited time offers or scarcity

• Address any objections or concerns the customer may have

• Provide excellent customer service to build trust and loyalty

I have 2 years of experience in tele-calling for a healthcare company.

• 2 years of experience in tele-calling

• Worked for a healthcare company

• Handled customer queries and complaints

• Achieved targets consistently

• Maintained call logs and reports