Technical Process Executive Interview Questions and Answers

Different types of customers require different approaches. Frustrated customers need empathy, detail-oriented customers need thoroughness, and passive customers need encouragement.

• For frustrated customers, listen actively and empathize with their situation. Offer solutions and follow up to ensure their issue is resolved.

• For detail-oriented customers, provide thorough explanations and documentation. Double-check all work and ensure accuracy.

• For passive customers, ask open-ende...read more