Technical Process Executive
Technical Process Executive Interview Questions and Answers
Q1. How to deal with different types of customer,like frustrated, detail oriented and passive customer.
Different types of customers require different approaches. Frustrated customers need empathy, detail-oriented customers need thoroughness, and passive customers need encouragement.
For frustrated customers, listen actively and empathize with their situation. Offer solutions and follow up to ensure their issue is resolved.
For detail-oriented customers, provide thorough explanations and documentation. Double-check all work and ensure accuracy.
For passive customers, ask open-ende...read more
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