Service Analyst Interview Questions and Answers

Excel is a powerful tool for data visualization. It offers various chart types and customization options.

• Select the data range and choose the chart type from the Insert tab

• Customize the chart by adding titles, labels, and formatting options

• Use conditional formatting to highlight specific data points

• Create pivot tables to summarize and analyze large datasets

• Utilize Excel's built-in functions for calculations and data manipulation

Managing rude customers involves staying calm, active listening, setting boundaries, and seeking help if needed.

• Stay calm and composed to avoid escalating the situation

• Practice active listening to show empathy and understanding

• Set clear boundaries and assertively communicate expectations

• Seek help from a supervisor or manager if the situation becomes too difficult to handle