Senior User Experience Analyst Interview Questions and Answers

Personas are fictional characters representing different user types, while User Journey Maps visually depict the user's interactions with a product or service.

• Personas are created based on research and data to represent the needs, goals, and behaviors of different user groups.

• User Journey Maps show the steps a user takes to accomplish a specific task or goal, highlighting touchpoints and emotions along the way.

• Both tools help teams empathize with users, make informed design d...read more

User Experience (UX) is the overall experience a person has when interacting with a product or service, including aspects such as usability, accessibility, and satisfaction.

• UX encompasses all aspects of the end-user's interaction with a company, its services, and its products.

• It involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function.

• Good UX design creates a seamless and enjoyable exper...read more