Senior Property Advisor Interview Questions and Answers

Handling customer queries requires active listening, empathy, and clear communication.

• Listen actively to the customer's query and understand their concerns.

• Show empathy towards the customer's situation and offer solutions that address their needs.

• Communicate clearly and effectively, avoiding technical jargon and using simple language.

• Provide timely and accurate information to the customer, keeping them informed throughout the process.

• Follow up with the customer to ensure thei...read more