Senior Export Executive Interview Questions and Answers

ACD stands for Automatic Call Distributor, a telephony system that routes incoming calls to the most appropriate agent or department.

• ACD is a telephony system used in call centers and customer service departments.

• It automatically routes incoming calls to the most appropriate agent or department based on pre-set rules.

• ACD can also provide callers with options to self-direct their call to the appropriate department.

• ACD systems can be integrated with other software such as CRM s...read more

A bill of lading is a legal document that details the shipment of goods and serves as a receipt of cargo.

• It is issued by a carrier or its agent

• It includes information about the type, quantity, and destination of the goods being shipped

• It serves as proof of ownership of the goods

• It is required for international trade and is used in the process of clearing customs

• It can be negotiable or non-negotiable