Relationship Executive

10+ Relationship Executive Interview Questions and Answers for Freshers

Updated 30 Sep 2023
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Q1. Do you know the difference between LI and GI?

Ans.

LI refers to Life Insurance while GI refers to General Insurance.

  • LI provides coverage for the policyholder's life and pays out a death benefit to beneficiaries upon the policyholder's death.

  • GI provides coverage for a wide range of risks, such as property damage, liability, and theft.

  • Examples of LI include term life, whole life, and universal life insurance, while examples of GI include auto, home, and business insurance.

Q2. what is future markets, and F&O traders? what is Call and puts?

Ans.

Future markets are financial markets where participants trade contracts for the delivery of assets at a future date. F&O traders are individuals who engage in trading futures and options contracts. Call and puts are types of options contracts.

  • Future markets involve trading contracts for the delivery of assets at a future date

  • F&O traders are individuals who trade futures and options contracts

  • Call options give the holder the right to buy an asset at a specified price within a s...read more

Q3. How much business you can give in a month?

Ans.

I can give a significant amount of business in a month.

  • I have a strong network and connections in the industry.

  • I am skilled at identifying and pursuing new business opportunities.

  • I have a proven track record of meeting and exceeding sales targets.

  • I am dedicated and motivated to drive business growth.

  • I can provide specific examples of successful business deals I have closed.

Q4. What do you know about our product and services? How can you handle customer queries? How can achieve your particular given task etc?

Ans.

I have researched your product and services thoroughly and understand how they benefit customers.

  • I have familiarized myself with the features and benefits of your products and services.

  • I have studied customer reviews and feedback to understand their experiences with your offerings.

  • I have practiced handling customer queries and providing solutions effectively.

  • I am confident in my ability to achieve the tasks assigned to me by utilizing my knowledge of your products and service...read more

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Q5. What do you know about Mutual Funds?

Ans.

Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.

  • Mutual funds are managed by professional fund managers

  • Investors can buy and sell mutual fund units at the current net asset value (NAV)

  • Mutual funds offer diversification and liquidity

  • Types of mutual funds include equity funds, debt funds, balanced funds, and index funds

  • Examples of mutual fund companies include Vanguard, Fideli...read more

Q6. How to identify gold is pure or not

Ans.

To identify pure gold, one can perform a few simple tests.

  • Check for hallmark stamp on the gold jewelry

  • Perform a magnet test - pure gold is not magnetic

  • Perform a nitric acid test - pure gold does not react with nitric acid

  • Check for discoloration or tarnishing - pure gold does not tarnish

  • Weigh the gold - pure gold is denser than fake gold

  • Scratch test - pure gold is soft and can be easily scratched with a pin

  • Bite test - pure gold is malleable and can be bitten without leaving a ...read more

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Q7. How can you handle customer queries?

Ans.

I handle customer queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.

  • Listen actively to understand the customer's concern

  • Empathize with the customer's situation and show understanding

  • Provide clear and accurate information or solutions

  • Follow up with the customer to ensure their issue is resolved and they are satisfied

Q8. Have you know about forex services ?

Ans.

Yes, I am familiar with forex services.

  • I have knowledge of foreign exchange rates and currency trading.

  • I understand how forex services work and their importance in international trade.

  • I am aware of different forex products and services offered by financial institutions.

  • I have experience in providing forex services to clients and assisting them with their currency exchange needs.

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Q9. Have you know about travel services ?

Ans.

Yes, I am familiar with travel services and have experience in assisting customers with booking flights, hotels, and vacation packages.

  • I have knowledge of different travel destinations and popular tourist attractions.

  • I am familiar with booking systems and online travel platforms.

  • I have experience in handling customer inquiries and resolving travel-related issues.

  • I have helped customers plan their trips and provided recommendations for accommodations and activities.

  • I am aware ...read more

Q10. How to overcome a problem with Customer

Ans.

To overcome a problem with a customer, listen actively, empathize, apologize, and offer a solution.

  • Listen actively to the customer's concerns and complaints

  • Empathize with the customer's situation and feelings

  • Apologize for any inconvenience or negative experience the customer has had

  • Offer a solution or resolution to the problem

  • Follow up with the customer to ensure their satisfaction

Q11. Have you know about gold loan?

Ans.

Yes, gold loan is a type of secured loan where gold jewelry is used as collateral.

  • Gold loan is a type of secured loan where borrowers pledge their gold jewelry as collateral in exchange for funds.

  • The loan amount is usually a percentage of the gold's market value.

  • Interest rates for gold loans are typically lower compared to unsecured loans.

  • If the borrower fails to repay the loan, the lender has the right to sell the gold jewelry to recover the loan amount.

  • Gold loans are popula...read more

Q12. What is Gold loan process

Ans.

Gold loan process involves pledging gold as collateral for a loan.

  • The borrower brings their gold to the lender for appraisal

  • The lender determines the value of the gold and offers a loan amount

  • The borrower agrees to the loan terms and signs the necessary documents

  • The lender holds onto the gold as collateral until the loan is repaid

  • If the borrower fails to repay the loan, the lender can sell the gold to recover their money

Q13. What is gold loan ?

Ans.

Gold loan is a type of secured loan where gold is used as collateral.

  • The loan amount is determined by the value of the gold pledged as collateral.

  • The interest rates are usually lower than unsecured loans.

  • The repayment period is flexible and can range from a few months to a few years.

  • If the borrower fails to repay the loan, the lender can sell the gold to recover the amount.

  • Gold loans are popular in India and are offered by banks and non-banking financial companies.

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