Relationship Executive
10+ Relationship Executive Interview Questions and Answers for Freshers
Q1. Do you know the difference between LI and GI?
LI refers to Life Insurance while GI refers to General Insurance.
LI provides coverage for the policyholder's life and pays out a death benefit to beneficiaries upon the policyholder's death.
GI provides coverage for a wide range of risks, such as property damage, liability, and theft.
Examples of LI include term life, whole life, and universal life insurance, while examples of GI include auto, home, and business insurance.
Q2. what is future markets, and F&O traders? what is Call and puts?
Future markets are financial markets where participants trade contracts for the delivery of assets at a future date. F&O traders are individuals who engage in trading futures and options contracts. Call and puts are types of options contracts.
Future markets involve trading contracts for the delivery of assets at a future date
F&O traders are individuals who trade futures and options contracts
Call options give the holder the right to buy an asset at a specified price within a s...read more
Q3. How much business you can give in a month?
I can give a significant amount of business in a month.
I have a strong network and connections in the industry.
I am skilled at identifying and pursuing new business opportunities.
I have a proven track record of meeting and exceeding sales targets.
I am dedicated and motivated to drive business growth.
I can provide specific examples of successful business deals I have closed.
Q4. What do you know about our product and services? How can you handle customer queries? How can achieve your particular given task etc?
I have researched your product and services thoroughly and understand how they benefit customers.
I have familiarized myself with the features and benefits of your products and services.
I have studied customer reviews and feedback to understand their experiences with your offerings.
I have practiced handling customer queries and providing solutions effectively.
I am confident in my ability to achieve the tasks assigned to me by utilizing my knowledge of your products and service...read more
Q5. What do you know about Mutual Funds?
Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.
Mutual funds are managed by professional fund managers
Investors can buy and sell mutual fund units at the current net asset value (NAV)
Mutual funds offer diversification and liquidity
Types of mutual funds include equity funds, debt funds, balanced funds, and index funds
Examples of mutual fund companies include Vanguard, Fideli...read more
Q6. How to identify gold is pure or not
To identify pure gold, one can perform a few simple tests.
Check for hallmark stamp on the gold jewelry
Perform a magnet test - pure gold is not magnetic
Perform a nitric acid test - pure gold does not react with nitric acid
Check for discoloration or tarnishing - pure gold does not tarnish
Weigh the gold - pure gold is denser than fake gold
Scratch test - pure gold is soft and can be easily scratched with a pin
Bite test - pure gold is malleable and can be bitten without leaving a ...read more
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Q7. How can you handle customer queries?
I handle customer queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.
Listen actively to understand the customer's concern
Empathize with the customer's situation and show understanding
Provide clear and accurate information or solutions
Follow up with the customer to ensure their issue is resolved and they are satisfied
Q8. Have you know about forex services ?
Yes, I am familiar with forex services.
I have knowledge of foreign exchange rates and currency trading.
I understand how forex services work and their importance in international trade.
I am aware of different forex products and services offered by financial institutions.
I have experience in providing forex services to clients and assisting them with their currency exchange needs.
Relationship Executive Jobs
Q9. Have you know about travel services ?
Yes, I am familiar with travel services and have experience in assisting customers with booking flights, hotels, and vacation packages.
I have knowledge of different travel destinations and popular tourist attractions.
I am familiar with booking systems and online travel platforms.
I have experience in handling customer inquiries and resolving travel-related issues.
I have helped customers plan their trips and provided recommendations for accommodations and activities.
I am aware ...read more
Q10. How to overcome a problem with Customer
To overcome a problem with a customer, listen actively, empathize, apologize, and offer a solution.
Listen actively to the customer's concerns and complaints
Empathize with the customer's situation and feelings
Apologize for any inconvenience or negative experience the customer has had
Offer a solution or resolution to the problem
Follow up with the customer to ensure their satisfaction
Q11. Have you know about gold loan?
Yes, gold loan is a type of secured loan where gold jewelry is used as collateral.
Gold loan is a type of secured loan where borrowers pledge their gold jewelry as collateral in exchange for funds.
The loan amount is usually a percentage of the gold's market value.
Interest rates for gold loans are typically lower compared to unsecured loans.
If the borrower fails to repay the loan, the lender has the right to sell the gold jewelry to recover the loan amount.
Gold loans are popula...read more
Q12. What is Gold loan process
Gold loan process involves pledging gold as collateral for a loan.
The borrower brings their gold to the lender for appraisal
The lender determines the value of the gold and offers a loan amount
The borrower agrees to the loan terms and signs the necessary documents
The lender holds onto the gold as collateral until the loan is repaid
If the borrower fails to repay the loan, the lender can sell the gold to recover their money
Q13. What is gold loan ?
Gold loan is a type of secured loan where gold is used as collateral.
The loan amount is determined by the value of the gold pledged as collateral.
The interest rates are usually lower than unsecured loans.
The repayment period is flexible and can range from a few months to a few years.
If the borrower fails to repay the loan, the lender can sell the gold to recover the amount.
Gold loans are popular in India and are offered by banks and non-banking financial companies.
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