Linux Technical Support Engineer

Linux Technical Support Engineer Interview Questions and Answers

Updated 17 Sep 2022

Q1. What is Grafana? Why it used? Current version?

Ans.

Grafana is an open-source analytics and monitoring platform used to visualize and analyze data from various sources.

  • Grafana is used to create interactive dashboards and graphs for monitoring and analyzing data.

  • It supports a wide range of data sources such as databases, cloud services, and APIs.

  • Grafana allows users to create alerts, set up notifications, and perform ad-hoc queries.

  • The current version of Grafana is 8.0.0 (as of September 2021).

Q2. What is service desk? Version? Used?

Ans.

A service desk is a centralized point of contact for users to seek help and support for IT-related issues.

  • Service desk is responsible for managing and resolving user issues and requests

  • It provides a single point of contact for users to report problems and seek assistance

  • Service desk may use various software tools and systems to track and manage incidents and requests

  • Common service desk software versions include ServiceNow, JIRA Service Desk, and Zendesk

  • Service desk can be use...read more

Linux Technical Support Engineer Interview Questions and Answers for Freshers

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Q3. What is docker? Why it is used?

Ans.

Docker is a containerization platform used to package and run applications with their dependencies in isolated environments.

  • Docker allows applications to be packaged into containers, which are lightweight and portable.

  • Containers provide a consistent and reproducible environment for running applications.

  • Docker simplifies the deployment and scaling of applications by abstracting away the underlying infrastructure.

  • Docker enables efficient resource utilization by allowing multipl...read more

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