Itsm Specialist Interview Questions and Answers

If changes are not impact assessed properly, a Change Manager should take corrective actions to ensure proper assessment and minimize risks.

• Identify the root cause of the issue

• Communicate with stakeholders to understand the impact of the change

• Reassess the change and update the impact assessment

• Implement necessary changes to minimize risks

• Ensure proper documentation and reporting

• Conduct a post-implementation review to identify areas of improvement