IT Service Desk Analyst

IT Service Desk Analyst Interview Questions and Answers for Freshers

Updated 4 Sep 2023

Q1. What are FSMO roles? What is DHCP, APIPA, and other networking questions

Ans.

FSMO roles are flexible single master operations roles in Active Directory that control specific domain and forest-wide operations.

  • There are 5 FSMO roles: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

  • The Schema Master controls all updates and modifications to the schema.

  • The Domain Naming Master controls the addition or removal of domains in the forest.

  • The RID Master allocates sequences of unique RIDs to each domain controller in a d...read more

Q2. What is active directory

Ans.

Active Directory is a Microsoft service that manages network resources and user accounts.

  • Centralized database for managing network resources

  • Allows for authentication and authorization of users and computers

  • Enables group policy management for network-wide settings

  • Examples: user accounts, computers, printers, security groups

Frequently asked in, ,

Q3. There are many types of vpn .

Ans.

There are many types of VPN (Virtual Private Network) such as SSL VPN, IPsec VPN, PPTP VPN, L2TP VPN, and OpenVPN.

  • SSL VPN: Secure Socket Layer VPN for secure remote access

  • IPsec VPN: Internet Protocol Security VPN for secure communication over the internet

  • PPTP VPN: Point-to-Point Tunneling Protocol VPN for easy setup

  • L2TP VPN: Layer 2 Tunneling Protocol VPN for secure data transmission

  • OpenVPN: Open-source VPN solution for flexibility and security

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