Help Desk Engineer Interview Questions and Answers for Freshers

Configuring Outlook involves setting up email accounts, server settings, and personal preferences.

• Open Outlook and click on 'File'

• Select 'Add Account' and enter your email address

• Choose between IMAP or POP settings depending on your email provider

• Enter incoming and outgoing server settings (e.g. imap.gmail.com and smtp.gmail.com for Gmail)

• Set up additional preferences like signature, auto-reply, and folder organization

A domain in networking refers to a group of computers, servers, and devices that are interconnected and managed as a unit.

• Domains help to organize and manage network resources

• They provide a way to group computers and devices based on a common set of rules or characteristics

• Domains are often used in Active Directory environments in Windows networks

• Each domain has a unique name and can have its own security policies and settings

Networking system refers to the interconnected devices and software that allow communication and data sharing between computers.

• Networking system involves hardware such as routers, switches, and cables

• It also includes software protocols like TCP/IP for data transmission

• Examples of networking systems include LANs, WANs, and the Internet

My salary expectation is based on my experience, skills, and the market rate for HelpDesk engineers.

• Salary expectation is negotiable based on factors like experience, skills, and market rate

• Research average salary for HelpDesk engineers in the specific location

• Consider benefits and perks in addition to base salary

• Provide a salary range rather than a specific number