Giga Fiber Engineer

Giga Fiber Engineer Interview Questions and Answers

Updated 13 Jul 2025
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Asked in Jio

4d ago

Q. What is the installation process?

Ans.

Installation process refers to the steps taken to set up and configure a system or device.

  • Installation process involves unpacking the device or system and assembling it if necessary.

  • It also involves connecting the device to power and any necessary cables or networks.

  • Configuration of the device or system is also a part of the installation process.

  • Testing the device or system to ensure it is functioning properly is the final step of the installation process.

  • Examples include set...read more

Asked in Jio

1d ago

Q. How many types of connections are there?

Ans.

There are several types of connections in Giga Fiber engineering.

  • There are wired connections like Ethernet and coaxial cables.

  • There are wireless connections like Wi-Fi and Bluetooth.

  • There are also fiber optic connections that use light to transmit data.

  • Each type of connection has its own advantages and disadvantages.

  • For example, wired connections tend to be faster and more reliable, but they require physical cables.

  • Wireless connections are more convenient, but they can be slo...read more

Asked in Jio

3d ago

Q. what is STB and what is stb installation process...?

Ans.

STB stands for Set-Top Box. It is a device that connects to a TV and allows users to access digital content.

  • STB installation process involves connecting the device to the TV and the internet.

  • The device needs to be activated and configured with the user's account information.

  • STBs can be used to access cable TV, streaming services, and other digital content.

  • Examples of popular STBs include Roku, Apple TV, and Amazon Fire TV.

3d ago

Q. What is customer satisfaction?

Ans.

Customer satisfaction is the measure of how happy and content a customer is with a product or service.

  • It is important for businesses to prioritize customer satisfaction to retain customers and attract new ones.

  • Customer satisfaction can be measured through surveys, feedback, and reviews.

  • Factors that contribute to customer satisfaction include quality of product/service, customer service, and ease of use.

  • Examples of companies with high customer satisfaction include Amazon, Appl...read more

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6d ago

Q. What is a service request?

Ans.

A service request is a formal or informal request made by a customer to a service provider for assistance or support.

  • A service request is a customer's way of asking for help or support from a service provider.

  • It can be a formal request submitted through a ticketing system or an informal request made over the phone or in person.

  • Service requests can include a wide range of issues such as troubleshooting, installation, upgrades, or general inquiries.

  • The service provider typicall...read more

Q. What are the responsibilities associated with managing Gigafiber lines, and how does this impact the time taken to complete tasks?

Ans.

Managing Gigafiber lines involves installation, maintenance, and troubleshooting, impacting task completion time significantly.

  • Installation of Gigafiber lines requires careful planning and coordination with local authorities to minimize disruptions.

  • Regular maintenance checks are essential to ensure optimal performance, which can take time away from new installations.

  • Troubleshooting issues can be time-consuming, especially if they involve complex network configurations or exte...read more

Q. What are the types of damage associated with fiber optic cutting, and what solutions can be implemented to address these issues?

Ans.

Fiber optic cutting can cause various types of damage, but solutions exist to mitigate these issues effectively.

  • 1. Physical Damage: Cutting can lead to microbends or macrobends, affecting signal transmission. Solution: Use precision cutting tools.

  • 2. Connector Damage: Improper cutting can damage connectors, leading to increased insertion loss. Solution: Regular inspection and maintenance.

  • 3. Fiber Fracture: Incorrect handling can cause fiber breakage. Solution: Implement traini...read more

Q. What are the procedures for software installation and the demo offerings?

Ans.

Software installation involves systematic steps to ensure proper setup and functionality, followed by demo offerings to showcase features.

  • 1. Pre-installation checks: Verify system requirements and compatibility.

  • 2. Download the software: Obtain the latest version from the official website.

  • 3. Installation process: Run the installer and follow on-screen instructions.

  • 4. Configuration: Set up necessary settings and preferences post-installation.

  • 5. Testing: Conduct functionality te...read more

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Asked in Kutumbh Care

6d ago

Q. What do you know about optic fiber?

Ans.

Optic fiber is a thin, flexible, transparent fiber that transmits light signals over long distances.

  • Optic fiber is made of glass or plastic and is used for high-speed data transmission.

  • It consists of a core (where the light travels) surrounded by a cladding layer (which reflects the light back into the core).

  • Optic fibers are used in telecommunications, internet connections, medical imaging, and more.

  • They are capable of carrying large amounts of data at high speeds with minima...read more

3d ago

Q. How can we improve our services?

Ans.

Improving Giga Fiber service involves enhancing speed, reliability, customer support, and expanding coverage areas.

  • Upgrade infrastructure: Invest in advanced fiber optics to increase bandwidth and reduce latency.

  • Enhance customer support: Implement 24/7 support with trained professionals to resolve issues quickly.

  • Expand coverage: Increase the number of service areas to reach more customers, especially in rural regions.

  • Regular maintenance: Schedule routine checks and upgrades t...read more

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