Customer Collection Manager Interview Questions and Answers

CRM process involves managing customer interactions and data to improve relationships and drive sales.

• CRM process involves collecting customer data and storing it in a centralized database.

• It includes analyzing customer interactions to improve customer relationships and retention.

• CRM systems often include features like lead management, sales forecasting, and customer service.

• Automating processes like email marketing and customer support can also be part of CRM.

• Examples of CRM...read more