Customer Care Consultant

Customer Care Consultant Interview Questions and Answers

Updated 17 Oct 2023

Q1. How can you be patient while dwaling with customers

Ans.

I remain calm and listen attentively to their concerns, taking breaks when necessary.

  • I take deep breaths and remind myself to stay calm

  • I listen attentively to their concerns without interrupting

  • I empathize with their situation and apologize for any inconvenience

  • I take breaks when necessary to avoid burnout

  • I focus on finding a solution to their problem

  • I maintain a positive attitude and avoid taking their frustration personally

Q2. join two table in SQL , and fetch the details with 4 or 5 conditions

Ans.

Join two tables in SQL and fetch details with multiple conditions.

  • Use JOIN keyword to combine tables based on a common column

  • Use WHERE clause to specify conditions for filtering data

  • Use AND or OR operators to combine multiple conditions

  • Example: SELECT * FROM table1 JOIN table2 ON table1.id = table2.id WHERE condition1 AND condition2

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