Collection Specialist

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Collection Specialist Interview Questions and Answers

Updated 9 Apr 2024

Popular Companies

Q1. Are you flexible l for stretching late hours.

Ans.

Yes, I am flexible for stretching late hours as needed.

  • I am willing to work late hours when necessary to meet deadlines or handle urgent tasks.

  • I understand the importance of flexibility in a fast-paced work environment.

  • I have previous experience working late hours when required, such as during month-end close or busy seasons.

Q2. How to convince customer to pay more

Ans.

Convince customers to pay more by highlighting the value of the product/service, offering discounts for early payment, and providing flexible payment options.

  • Highlight the value of the product/service and how it meets the customer's needs

  • Offer discounts for early payment to incentivize prompt payment

  • Provide flexible payment options such as installment plans or payment extensions

  • Emphasize the benefits of paying more, such as access to premium features or exclusive offers

Q3. What ERP you used

Ans.

I have experience using SAP ERP for managing collections.

  • Utilized SAP ERP for tracking and managing customer accounts

  • Generated reports on outstanding invoices and payment statuses

  • Processed payments and reconciled accounts using SAP ERP

Collection Specialist Jobs

Collections Specialist 3-8 years
Cargill
4.0
₹ 5 L/yr - ₹ 10 L/yr
Bangalore / Bengaluru
Collections Specialist 2-3 years
Honeywell
3.8
Pune
Collection Specialist 5-8 years
SoftwareOne
3.8
Gurgaon / Gurugram
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