Brach Operation Manager

Brach Operation Manager Interview Questions and Answers for Freshers

Updated 15 Jul 2024

Q1. What documents you will take for deceased claim??? If nominations facilities not available in the accounts.

Ans.

For deceased claim without nomination, we need death certificate, legal heir certificate, and KYC documents of legal heirs.

Death certificate of the account holder
Legal heir certificate
KYC documents of legal heirs
Affidavit from legal heirs
Succession certificate from court
Probate of will

Q2. What is your branch GL size? ...what is bcrl??...what is BCSBI??

Ans.

GL size refers to the total assets and liabilities of a branch. BCRL is a regulatory requirement for banks in India. BCSBI is a code of conduct for banks.

GL size is the total assets and liabilities of a branch
BCRL stands for Basel Committee on Banking Supervision Regulatory Consistency Assessment Programme
BCSBI stands for Banking Codes and Standards Board of India
BCSBI is a code of conduct for banks to ensure fair practices and customer protection

Q3. What is company culture

Ans.

Company culture refers to the values, beliefs, and behaviors that shape the unique environment of a workplace.

Company culture is the personality of a company and includes its mission, expectations, and work atmosphere.
It influences employee morale, productivity, and overall success.
Examples of company culture include Google's emphasis on innovation and creativity, or Zappos' focus on customer service and employee happiness.