Area Service Executive

Area Service Executive Interview Questions and Answers

Updated 1 Apr 2022

Q1. 1. KPI of the previous organisation 2. Airconditioning cycle, refrigerant used 3. Troubleshooting in AC, Error codes 4. Communication error & rectification 5. % failure of Spare parts in the previous organizati...

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Ans.

The interviewer asked about KPI, air conditioning cycle, troubleshooting, communication error, and spare parts failure in the previous organization.

  • KPI of the previous organization was focused on customer satisfaction and timely service delivery.

  • The air conditioning cycle used was a split system with R-410A refrigerant.

  • Troubleshooting in AC involved checking for refrigerant leaks, faulty capacitors, and clogged air filters.

  • Communication errors were usually caused by faulty wi...read more

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