Technical Support Executive Salary in Pondicherry / Puducherry

Likes

You will get you salary on time and some people supportive and understand your problems but only some 3/10.

Dislikes

This is my personal opinion and I would like to say about that there is a psychological pressure from your seniors side to do your shift or job , If you are giving good score to your TL or their seniors then you will get your leaves or other benefits like extra time to go for break and half day and all the things, I do not like that why they decide for employee leaves on the basis of the scores they already get monthly leaves and they have rights to take it, and the other things is that I observed My last ACCM did not coach my DSAT's and CSAT's (Dissatisfaction survey and satisfaction survey) they jumped into me in BQ, It is called you will get a some time period in which you have to improve your score if you fail then you will get another chance to improve yourself then you will be terminated, Here is no job security and mind pressure also. Some people good there and some not. In our batch, 2-4 people did not resign, apart from this other batches also came and left. My question is why did they leave the job so quickly, what was the reason for them?

Likes

They organised every events.

Dislikes

Not giving the proper salary hikes, also they do not have any diwali bonus instead of bonus they are just giving the gift option which they had avilable between the range of 800 rs to 1200 rs.

Likes

Great salary for a fresher and they will hike salary for every six months without any delay. Get lot of benefits from the company and wonderful work culture.Mostly Manager's are friendly some 1 -3 managers are hectic. Login and logout are excellent timings No overtime work.

Dislikes

No job security and just hire for mostly 3- 6 months and end the role by saying business requirements are completed. Policies get updated or changed for every 3- 4 months and get a documented feedback for every mistake without any first warning or information before.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

Likes

Work life balance

Dislikes

...ir treatment unless they continually appease the managers to get what they need. Salary discrepancies are prevalent—favored employees receive higher pay for the same work, while others encounter issues during performance reviews and pay hikes. When we ask for work-from-home due to long commutes, we're told to take leave, only to later be criticized for taking too many days off. The inconsistency is frustrating. They also send formal emails for trivial matters, like stepping out to collect a food delivery. Speaking of food, the canteen offers very limited healthy options for night shift workers, with choices like instant noodles and white bread sandwiches, though the cook is good. Hygiene is another concern—there have been instances of worms in the water filters, and some employees do not maintain basic hygiene standards in the washrooms. While badged employees, especially those on their notice period, are often left unchecked for not working, contract workers—especially the quieter ones—face disproportionate scrutiny for minor issues. I'm glad to have left such a toxic environment, where there’s a constant mismatch between what is said and what is actually done.