Service Desk Analyst 1 Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Employees are given the freedom to think outside the box and contribute creative ideas The company regularly recognizes and rewards employee achievements through recognition programs and annual awards Transparent and frequent communication from leadership helps employees feel connected to company goals and mission

Dislikes

The company prioritizes employees' needs, offering great job security, generous time off, and timely compensation

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Likes

Company is good for salary but work life balance is too bad working hours is too long no fixed time daily working hours should be more than 12 hours.

Dislikes

Work life balance , no social Indian culture festivals celebration on any occasions this is too bad

Likes

The company emphasizes ethics, sustainability, and giving back to the community, which resonates with many employees

Dislikes

Compared to industry peers, some feel that salary increments and bonuses could be more competitive

Likes

Before 2019 I felt everything ok. But, in recent times nothing to share which felt ok except If you are working you will get Salary on time.

Dislikes

Bench period seems to be dangerous. If somebody is on bench then start Looking for job in another Company. Please don't trust you will get project once released. May be its a challanging time for tech m.