Senior Technical Support Executive Salary in Thane (Updated 2025)

Likes

While I appreciate the job security Concentrix provides, I'm becoming increasingly dissatisfied with the current process. The workload has significantly increased due to the constant addition of new responsibilities, yet there has been no corresponding adjustment to our salaries. It feels as though we are being compelled to meet every client demand without any consideration for the impact on employees or our feedback. This imbalance between workload and compensation, coupled with a lack of employee voice, is creating a challenging and demotivating work environment.

Dislikes

I was promoted just nine months after joining Concentrix. While I was thrilled to receive the promotion so quickly, I was extremely disappointed with the accompanying salary increase. It was a mere pittance, amounting to only a few hundred rupees. Honestly, it felt like an insult, especially considering the added responsibilities that came with the new role.

Likes

Salary and H.R

Dislikes

I am deeply disappointed with my manager's behavior. He demonstrates a lack of empathy and understanding, and his approach to leadership seems to lack basic respect for others. His actions have made it difficult to maintain a positive working environment, and I find his mentality and decisions to be concerning. (mrinal sadhu)

Likes

Only one thing which is get salary ontime

Dislikes

Behaviour and work n Balance ..not supportive manager .. of you are get dsat then manger ask for stop and logout . Please don't work on inbound process..very harrassing

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Yes, there are a lot of scope to learn a lot by training and implementing.

Dislikes

There is only one drawback and it is a salary & career growth.