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ARC Document Solutions Senior Technical Support Executive Interview Questions and Answers

Updated 28 Sep 2024

ARC Document Solutions Senior Technical Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Active directory?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows administrators to assign policies, deploy software, and apply updates

    • Supports single sign-on for users to access multiple resources with one set of credentials

  • Answered by AI
  • Q2. What is PS and PCL6 in printer?
  • Ans. 

    PS and PCL6 are printer languages used to communicate between the computer and the printer.

    • PS stands for PostScript, developed by Adobe, commonly used for printing graphics and images.

    • PCL6 stands for Printer Command Language 6, developed by HP, commonly used for text and graphics.

    • PS is more commonly used in Mac environments, while PCL6 is more common in Windows environments.

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

4 Questions

  • Q1. What was the last salary offered?
  • Q2. Did you've any experience or you're fresher?
  • Ans. 

    I have experience in customer care.

    • I have worked as a customer care executive for 2 years.

    • During my previous job, I handled customer queries and resolved their issues effectively.

    • I have received positive feedback from customers for my excellent communication and problem-solving skills.

  • Answered by AI
  • Q3. What are your qualifications?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve issues

    • Proficient in using customer relationship management (CRM) software

    • Knowledge of product/service offerings and company policies

    • Ability

  • Answered by AI
  • Q4. Why would you like to join this company?
  • Ans. 

    I would like to join this company because of its strong reputation in providing excellent customer care services.

    • The company has a proven track record of delivering exceptional customer service.

    • I am impressed by the positive reviews and feedback from customers about the company's customer care team.

    • The company values its employees and provides opportunities for growth and development.

    • I believe in the company's mission ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction technical questions about epson
Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About epson service

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asking of my Skills and attitude
  • Q2. Communication skills,

Interview Preparation Tips

Interview preparation tips for other job seekers - Describe your Working style, communication, and talents of situation handling
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What do you hope to achieve in this role?
  • Ans. 

    I hope to gain valuable hands-on experience, develop new skills, and contribute positively to the team.

    • Gain practical experience in the field

    • Develop new skills and knowledge

    • Contribute positively to the team by completing tasks efficiently and effectively

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Coding test had two questions which we should solve using any of the programing language

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do we use truncate in sql
  • Ans. 

    Truncate is used in SQL to quickly delete all records from a table without logging individual row deletions.

    • Truncate is faster than using DELETE statement as it does not log individual row deletions.

    • Truncate resets the identity seed value of the table.

    • Truncate cannot be rolled back and does not activate triggers.

  • Answered by AI
  • Q2. Memory management techniques in os.
  • Ans. 

    Memory management techniques in operating systems involve allocation, deallocation, and optimization of memory usage.

    • Memory partitioning: dividing memory into fixed-size or variable-size partitions for allocation to processes.

    • Paging: dividing memory into fixed-size blocks and allocating them to processes as needed.

    • Segmentation: dividing memory into logical segments based on program structure.

    • Virtual memory: using disk ...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Just gave description about the jd.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure all basics are covered properly like os, dbms, dsa etc

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is DHCP Latest processor Realtime scenario etc
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol, which is a network management protocol used to assign IP addresses to devices on a network.

    • DHCP automatically assigns IP addresses to devices on a network

    • It helps in reducing the manual configuration of IP addresses

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP also provides other network configuration information like subnet mask and de

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare and be calm in the interview.
The interviewer not only tests your technical capabilities but also your way of handling situations and pressure.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 5 years of experience in software development, specializing in web applications using Java and JavaScript.

    • 5 years of experience in software development

    • Specialize in web applications

    • Proficient in Java and JavaScript

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Writing a program based on Array sorting
  • Ans. 

    Sorting an array of strings using a program

    • Use a sorting algorithm like bubble sort, selection sort, or merge sort

    • Compare strings using built-in comparison functions or custom comparison functions

    • Ensure the sorting algorithm is efficient for large arrays

  • Answered by AI
  • Q2. Basics of C & C++
Round 2 - Behavioral 

(1 Question)

  • Q1. Tell about yourself, passion and goals in life
  • Ans. 

    Passionate software developer with a goal to continuously learn and grow in the field.

    • Passionate about coding and problem-solving

    • Goal to stay updated with latest technologies and trends

    • Interested in developing innovative solutions for real-world problems

  • Answered by AI
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ARC Document Solutions Interview FAQs

How many rounds are there in ARC Document Solutions Senior Technical Support Executive interview?
ARC Document Solutions interview process usually has 1 rounds. The most common rounds in the ARC Document Solutions interview process are Technical.
What are the top questions asked in ARC Document Solutions Senior Technical Support Executive interview?

Some of the top questions asked at the ARC Document Solutions Senior Technical Support Executive interview -

  1. What is PS and PCL6 in print...read more
  2. What is Active directo...read more

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based on 1 interview

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Average
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ARC Document Solutions Senior Technical Support Executive Salary
based on 23 salaries
₹6 L/yr - ₹6.8 L/yr
36% more than the average Senior Technical Support Executive Salary in India
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based on 3 reviews

4.0/5

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