Springer Nature in India Technical Support Engineer Interview Questions and Answers

Q1. Questions on REST API and some simple front end questions
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Q2. GetMapping, springboot
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Q3. How to write a test cases in junit
Ans. 
JUnit is a popular testing framework for Java that allows developers to write and run repeatable tests.
• 1. Import JUnit libraries: Use 'import org.junit.*;' to access JUnit classes.

• 2. Create a test class: Annotate the class with '@RunWith(JUnit4.class)' to indicate it's a test class.

• 3. Write test methods: Annotate methods with '@Test' to mark them as test cases. Example: '@Test public void testAddition() { assertEquals(...read more
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Q1. Very basic questions
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Q2. Security for API,
Ans. 
API security involves protecting APIs from threats and vulnerabilities to ensure data integrity and confidentiality.
• Use HTTPS to encrypt data in transit, preventing eavesdropping.

• Implement authentication mechanisms like OAuth 2.0 for secure access.

• Validate and sanitize inputs to prevent injection attacks.

• Rate limiting can prevent abuse by restricting the number of requests.

• Use API gateways to manage and monitor API tra
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Q1. Tell me about your past experiences
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This was a written exam conducted offline, lasting approximately 60 minutes. It included basic technical questions as well as scenario-based points of view for question and answer evaluation.

Q1. Could you create a flowchart illustrating an e-commerce website from both the user side and the backend side?
Ans. 
Illustrating an e-commerce website flowchart from user and backend sides
• User side: Homepage -> Browse products -> Add to cart -> Checkout -> Payment -> Order confirmation

• Backend side: Receive order -> Process payment -> Update inventory -> Send confirmation email
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Q2. What is the difference between TCPand UDP?
Ans. 
TCP is a connection-oriented protocol that ensures data delivery, while UDP is a connectionless protocol that does not guarantee delivery.
• TCP is reliable and ensures data delivery by establishing a connection before sending data.

• UDP is faster but less reliable as it does not establish a connection before sending data.

• TCP is used for applications that require reliable data transmission, such as web browsing and email.

• UD...read more
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Q1. What aspects of the company culture are you most attracted to?
Ans. 
I am most attracted to the collaborative and innovative aspects of the company culture.
• Collaborative team environment where everyone's input is valued

• Emphasis on continuous learning and professional development

• Encouragement of creativity and innovation in problem-solving

• Supportive and inclusive workplace culture
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Q2. What do you dislike about your current role?
Ans. 
I dislike the lack of opportunities for growth and learning in my current role.
• Limited opportunities for career advancement

• Lack of challenging projects to work on

• Limited training and development programs

• Inadequate support from management for skill development
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Q1. Are you willing to relocate to Mumbai?
Ans. 
Yes, I am willing to relocate to Mumbai for the Technical Support Engineer position.
• I am open to new opportunities and experiences in different locations.

• I have researched about Mumbai and I am excited about the prospect of living and working there.

• I am prepared to make the necessary arrangements for relocation, including finding accommodation and settling in.

• I believe that relocating to Mumbai will enhance my career g...read more
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Medium level questions , 1 hr

Q1. Medium level, technical knowledge test
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Q1. Very low level system design
Ans. 
Design a low-level system for a software engineer interview.
• Start by understanding the requirements and constraints of the system.

• Identify the components and their interactions.

• Consider the data structures and algorithms needed.

• Think about performance, scalability, and fault tolerance.

• Document the design and discuss trade-offs.
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Hackerank test with 3 easy medium questions

Tree traversal questions and binary search related questions

Design an e-commerce website

Q1. Coding and algorithm test
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Q1. System design questions
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Q1. What is the use of namespace in Php?
Ans. 
Namespace in PHP is used to avoid naming conflicts between classes, functions, and variables.
• Namespace allows grouping of related classes, functions, and variables under a common name.

• It helps in organizing code and makes it easier to maintain.

• Namespace can be declared using the 'namespace' keyword followed by the namespace name.

• Example: namespace MyNamespace;

• To use a class or function from a namespace, we need to spec...read more
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Q2. Difference between interface and abstract class
Ans. 
Interface defines only method signatures while abstract class can have both method signatures and implementations.
• An interface can be implemented by multiple classes while an abstract class can only be extended by one class.

• An abstract class can have constructors while an interface cannot.

• An abstract class can have non-abstract methods while an interface can only have abstract methods.

• An abstract class can have instanc...read more
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