Senior Technical Support Executive Salary in Navi Mumbai (Updated 2025)

Likes

While I appreciate the job security Concentrix provides, I'm becoming increasingly dissatisfied with the current process. The workload has significantly increased due to the constant addition of new responsibilities, yet there has been no corresponding adjustment to our salaries. It feels as though we are being compelled to meet every client demand without any consideration for the impact on employees or our feedback. This imbalance between workload and compensation, coupled with a lack of employee voice, is creating a challenging and demotivating work environment.

Dislikes

I was promoted just nine months after joining Concentrix. While I was thrilled to receive the promotion so quickly, I was extremely disappointed with the accompanying salary increase. It was a mere pittance, amounting to only a few hundred rupees. Honestly, it felt like an insult, especially considering the added responsibilities that came with the new role.

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Likes

Salary and H.R

Dislikes

I am deeply disappointed with my manager's behavior. He demonstrates a lack of empathy and understanding, and his approach to leadership seems to lack basic respect for others. His actions have made it difficult to maintain a positive working environment, and I find his mentality and decisions to be concerning. (mrinal sadhu)

Likes

Only one thing which is get salary ontime

Dislikes

Behaviour and work n Balance ..not supportive manager .. of you are get dsat then manger ask for stop and logout . Please don't work on inbound process..very harrassing

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing