Senior Customer Care Associate Salary in Hyderabad / Secunderabad

Likes

Im very happy and Lucky to working This Company,This Company taught lots of things and Knowledge.It a good platform to upgrade Myself.im Very happy to Share my Experience

Dislikes

I feel bad about my salary and promotion,and pretty bad in job security.

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

Likes

I Loved the culture and ambience of the Working environment, you have the job security and that's for sure. Teammates are supportive, Not Every TC is Good.

Dislikes

There is a lot of politics and the management doesn't address our issues. Thw salary is not that decent also the career growth is too slow.

Likes

It was good experinces work with Shoppers Stop.

Dislikes

When I was work in this company that the time salary was very very chip as per the work and market.