Customer Support Specialist Salary in Vadodara

Likes

I only liked the salary package that was around 31k in hand

Dislikes

There are so much things that i disliked and my experience was very TERRIBLE due to this. SO FIRST THING FIRST They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates, Second Is About the HR's in this company So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building Third reason is THE PROCESS TRAINERS AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED FOURTH THING i would say is THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS

Likes

cash rich company. food party every alternate week. fast in hiring process.

Dislikes

poor WLB. only night shift for indian employees. no extra pay for night shift, please negotiate hard during discussion. no proper training, 5 days initial training followed by unrealistic expectations - sales like pressure in other depts. this is not required, let people do their jobs. less experienced managers, with no people skills.

Likes

Only the time of salary is good.

Dislikes

Everything , the quality people's treat other state people's rudely but their own karnataka state people politely.No sense of talking.

Likes

Good salary and benefits comparatively.

Dislikes

Unclear communications within the organisation. Not transparent enough.

Likes

Skill developing

Dislikes

There is a lot of politics and the managment doesn't address our issue. Salary is decent and overtime no money.