Customer Support Specialist Salary in Hyderabad / Secunderabad

Likes

I only liked the salary package that was around 31k in hand

Dislikes

There are so much things that i disliked and my experience was very TERRIBLE due to this. SO FIRST THING FIRST They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates, Second Is About the HR's in this company So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building Third reason is THE PROCESS TRAINERS AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED FOURTH THING i would say is THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS

Likes

Work Life balance and Pay scale

Dislikes

Indian Managers, Partiality in bonus, No hike, Unrealistic target to be met.

Likes

...ronment and culture. Teammates are supportive and the management is transparent. They give good salary hike .

Dislikes

Nothing..

Likes

They are taking care abt us and supporting me nd my fmly with out dealying the salary... Very thank you fr giving the salaries at the right time

Dislikes

Nt appreciating the our work

Likes

I never seen like this Company , Company is giving wonderful opportunities to employees and we worked in polite nature. This Company is given life to me,Bottom to Top I learned in this company only.Growthing also good in this company

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary and incentives are fine