Customer Support Executive Salary in Salem

Likes

Great salary for a fresher and they will hike salary for every six months without any delay. Get lot of benefits from the company and wonderful work culture.Mostly Manager's are friendly some 1 -3 managers are hectic. Login and logout are excellent timings No overtime work.

Dislikes

No job security and just hire for mostly 3- 6 months and end the role by saying business requirements are completed. Policies get updated or changed for every 3- 4 months and get a documented feedback for every mistake without any first warning or information before.

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Likes

Skill development training is average. Nothing is good actually.

Dislikes

... much poor and also here has LOP issues. It is not recoverable in maximum cases. I like to do extra work but they are not ready to pay the basic salary which is fixed. In maximum time higher department is not supportive. And in last 2 months I did work from 5 AM to 3 AM, only 2 hours were my rest time in a day. Because they gave huge works which was not my work, senior employees gave their work to juniors through WhatsApp app or G-meet or G-drive link, because they didn't want to keep any prove. And there is no email system for work from home employees. First time it was , but after few months it was gone. Very rude behaviour and high politics.

Likes

I am extremely satisfied with the working environment and appreciate the timely payment of salary and incentives.

Dislikes

Our company environment is excellent, but our Area Manager's abusive language and sales driven approach compromise our well-being and role clarity. As Customer Service Executives, we're expected to focus on sales 90%, conflicting with our core responsibilities. We need support to address these issues and align our roles with customer service goals

Likes

Salary and perks that’s it

Dislikes

I think on floors management should maintain more professionalism as the team leaders and executives all work very unprofessionally and also use abusive languages there should be some ethics management should provide training to team leaders managers how they should talk to other employees , Thank you !