Customer Support Associate Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

The company consistently made timely salary payments, showing reliability and professionalism. Throughout the training period, the trainers were extremely supportive, and during the production phase, subject matter experts offered invaluable guidance. Furthermore, the provision of a fixed rotational week off helped create a well-balanced work environment.

Dislikes

The company enforces strict working hours of eight hours per day, along with a one-hour break. While the company culture is generally positive and encourages employees to work hard, the level of pressure is significant and can be quite challenging. Unfortunately, I did not receive any promotion during my time in this role, nor did any of my colleagues. This job demands a lot from its employees while offering little in return, resulting in a lack of job satisfaction.

Likes

Perfect job for freshers and good salary for someone who is searching for a job for first time.

Dislikes

Work/Life balance should be more improvised. Hope it changes throughout the months.

Likes

My team leader suvra s tanusaha Office environments my manager prasenjit gayen and my frnds I get salary time to time

Dislikes

Job security

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Likes

The only thing I liked about this jindal intellicom company is that salary comes on time and rather all the things are average type

Dislikes

No life balance No healthy promotion Leave and holidays issue when asked for these from TL & Manager side No Transport