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Small Industries Development Bank of India

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3.9

based on 76 Reviews

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Small Industries Development Bank of India Customer Support Associate salaries in India (Updated 2025)

Annual salary range
1 - 7 years exp.
₹3.6 Lakhs - ₹4.9 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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43% more than the average Customer Support Associate Salary in NBFC Companies for 1 - 7 years of experience

Interested in this particular role?

Salaries in different departments

Finance & Accounting
Customer Support Associate Salary
1 - 7 years exp. (14 salaries)
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₹3.6 L/yr - ₹4.9 L/yr

Customer Success, Service & Operations
Customer Support Associate Salary
1 - 4 years exp. (12 salaries)
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₹3.6 L/yr - ₹4.3 L/yr

BFSI, Investments & Trading
Customer Support Associate Salary
3 - 5 years exp. (8 salaries)
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₹3.6 L/yr - ₹4.7 L/yr

Last Updated: 7 Mar 2025

Companies similar to Small Industries Development Bank of India for Customer Support Associate

Company name Avg Annual Salary Open Jobs
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mPokket Customer Support Associate Salary

0 - 1 year exp. (3 salaries)
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₹2 L/yr - ₹2.6 L/yr

arrow icon 45% less
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Tech Mahindra Customer Support Associate Salary

0 - 7 years exp. (3.9k salaries)
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₹0.8 L/yr - ₹4.3 L/yr

arrow icon 35% less
 3 job openings
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Teleperformance Customer Support Associate Salary

0 - 5 years exp. (780 salaries)
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₹1.1 L/yr - ₹5 L/yr

arrow icon 31% less
 5 job openings
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Amazon Customer Support Associate Salary

0 - 5 years exp. (562 salaries)
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₹1.8 L/yr - ₹6 L/yr

arrow icon 15% less
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Sutherland Global Services Customer Support Associate Salary

0 - 3 years exp. (391 salaries)
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₹1 L/yr - ₹4 L/yr

arrow icon 33% less
 4 job openings
Customer Support Associate salary at Small Industries Development Bank of India ranges between ₹3.6 Lakhs to ₹4.9 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 39 latest salaries received from various employees of Small Industries Development Bank of India.

Latest annual salaries shared by Small Industries Development Bank of India Customer Support Associate

3w ago
₹4.4 Lakhs
5 years exp.
3mo ago
₹3.8 Lakhs
2 years exp.
3mo ago
₹4.2 Lakhs
3 years exp.
6mo ago
₹4.2 Lakhs
4 years exp.
6mo ago
₹4.2 Lakhs
2 years exp.
6mo ago
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4 years exp.
7mo ago
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2 years exp.
9mo ago
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2 years exp.
10mo ago
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1 year exp.
10mo ago
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6 years exp.

Experience wise Small Industries Development Bank of India Customer Support Associate salaries

Last Updated: 7 Mar 2025

Experience Avg Annual Salary
1 year  (10 salaries)

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₹3.6 L/yr - ₹4.1 L/yr
2 years  (10 salaries)

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₹3.8 L/yr - ₹4.5 L/yr
3 years  (4 salaries)

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₹1.6 L/yr - ₹4.9 L/yr
4 years  (8 salaries)

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₹3.6 L/yr - ₹4.9 L/yr
5 years  (4 salaries)

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₹3.6 L/yr - ₹4.4 L/yr
View all

Similar Designation salaries in Small Industries Development Bank of India

Customer Service Associate Salary
(21 salaries)
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₹3.5 L/yr - ₹4.8 L/yr
Customer Support Executive Salary
(7 salaries)
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₹3 L/yr - ₹7 L/yr
Senior Associate Salary
(AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr
Customer Service Executive Salary
(4 salaries)
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₹3 L/yr - ₹6 L/yr
Senior Customer Service Executive Salary
(AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr
Deputy Manager Salary
(AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr
Team Lead Salary
(AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr
Sales Officer Salary
(AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr
Relationship Manager Salary
(4 salaries)
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₹15 L/yr - ₹30 L/yr

Top skills at Small Industries Development Bank of India for Customer Support Associate

customer support csa Finance customer care Customer Service Documentation KYC voice process Telecalling Document Checking phone banking Domestic BPO

Salary related reviews for Small Industries Development Bank of India

4.3

Rated by 4 employees for salary & benefits

General Manager

BFSI, Investments & Trading Department

2.0
  •  posted on 14 Sep 2017
5.0
 for  Salary and Benefits

Likes

The atmosphere is dog eat dog and only those equipped to pander to whims and fancies of superiors survive comfortably. Independent thinking, creative approaches and different voices are actively discouraged

read more
  • Salary - Excellent
    • +1 more

Dislikes

The pay and perquisites are excellent but this is more on account of the institution being a public financial institution rather than management largesse. It is not uncommon for management to execute vendettas against free thinking performers.

read more
  • Skill development - Bad
    • +3 more

Csa Supervisor in Udaipur

Full Time

 · 

Customer Support Department

1.0
  •  posted on 06 Nov 2022
4.0
 for  Salary and Benefits

Likes

Very Poor organization for the contractual employees no support is their from the senior managers no learning and training is provide. The only thing provided by the senior manager is the harrasment which they give to the employees A totally corrupt Organization.

read more
  • Salary - Good

Dislikes

Harrasment is being done from senior managers

  • Skill development - Bad
    • +5 more

Deputy Managing Director (working remotely)

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 23 May 2023
5.0
 for  Salary and Benefits

Likes

A well knit organisation with well established processes and procedures. The organisation enjoys a sound reputation in the market and has High credibility in the eyes of its internal and external stakeholders

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing in particular

Customer Service Associate in Vijayawada

Contractual

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 09 Aug 2023
5.0
 for  Salary and Benefits

Likes

Work environment was very Good

  • Salary - Excellent
    • +5 more

Dislikes

In Vijayawada branch AGM was worest person the name of the employee was Segu Sukumar he is angry person is right to fit person because they didn't support other contract employees he is always scolding the person they didn't give respect to persons either younger or older persons he is not perfect person that place.

read more
  • Promotions - Poor

Customer Support Executive in Udaipur

Contractual

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Sep 2023
3.0
 for  Salary and Benefits

Likes

Nothing as of now

Dislikes

Worst company I have worked with If you people are government employee then it's well and good but if you are a contractual employee they people will make your life hell. In offer letter it would be written 5 days week working but once you join they will even call on Saturday and Sunday and if by Any reason you would say that you are stuck in any work and you won't be able to come then they people will say you that we are firing you and Don't come to office from tommrow.

read more
  • Skill development - Bad
    • +4 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions
1w (edited)
an inside sales executive
Unexpected job policies: stay or switch?
I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
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Small Industries Development Bank of India Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Small Industries Development Bank of India ?
The average salary of a Customer Support Associate at Small Industries Development Bank of India in India typically ranges from ₹3.6 Lakhs to ₹4.9 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Customer Support Associate at Small Industries Development Bank of India earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹4.9 Lakhs per year. Customer Support Associate Salaries at Small Industries Development Bank of India can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Small Industries Development Bank of India employees in India.
What is the estimated take home salary of a Customer Support Associate at Small Industries Development Bank of India in India?
The estimated take-home salary of a Customer Support Associate at Small Industries Development Bank of India in India typically ranges from ₹30,479 to ₹31,786 per month. This is based on the average salary range of ₹3.6 Lakhs to ₹4.9 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Small Industries Development Bank of India. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Associate at Small Industries Development Bank of India ?
To be a Customer Support Associate at Small Industries Development Bank of India in india, the key skills required include:

  • - customer support
  • - csa
  • - Finance
  • - customer care
  • - Customer Service

These skills are highly valued at Small Industries Development Bank of India and are crucial for successful performance in a Software Engineering role.
What is the salary of a Customer Support Associate in companies similar to Small Industries Development Bank of India in India?
The salary of a Customer Support Associate at companies similar to Small Industries Development Bank of India in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Amazon ₹1.8 Lakhs to ₹6.0 Lakhs per year
Teleperformance ₹1.1 Lakhs to ₹5.0 Lakhs per year
Sutherland Global Services ₹1.0 Lakhs to ₹4.0 Lakhs per year
Tech Mahindra ₹0.8 Lakhs to ₹4.3 Lakhs per year
mPokket ₹2.0 Lakhs to ₹2.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Support Associate at Small Industries Development Bank of India in India?
The salary growth for a Customer Support Associate at Small Industries Development Bank of India depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Small Industries Development Bank of India:

Experience Average Salary Range
1 year ₹3.6 Lakhs to ₹4.1 Lakhs per year
2 years ₹3.8 Lakhs to ₹4.5 Lakhs per year
3 years ₹1.6 Lakhs to ₹4.9 Lakhs per year
4 years ₹3.6 Lakhs to ₹4.9 Lakhs per year
and so on.

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Small Industries Development Bank of India Customer Support Associate Salaries by Location

Small Industries Development Bank of India Customer Support Associate salary in India ranges between ₹3.6 Lakhs to ₹4.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 39 Small Industries Development Bank of India latest salaries received from various employees of Small Industries Development Bank of India.