Customer Service Representative Salary in Indore

Likes

Employee care Support from Team Leads Pressure free Interpersonal relationships

Dislikes

Salary hike is not there

Likes

Great salary for a fresher and they will hike salary for every six months without any delay. Get lot of benefits from the company and wonderful work culture.Mostly Manager's are friendly some 1 -3 managers are hectic. Login and logout are excellent timings No overtime work.

Dislikes

No job security and just hire for mostly 3- 6 months and end the role by saying business requirements are completed. Policies get updated or changed for every 3- 4 months and get a documented feedback for every mistake without any first warning or information before.

Likes

I like the job security and salary credited on time. Also, I like comfortable with job.

Dislikes

In few them they do politics and no more activities on floor. In our team most of them agent come and do work and go their home. No existing for coming job or any activity or talking discuss apart from job parameters

Likes

The job criteria and the salary matches the exact. You got the opportunity of promotion by filling the igps after the 6 months working period. It's literally very impressive work environment. People there is supportive also.

Dislikes

The work life balance if someone expressed there medical concern is high even with the proper documents and doctor consult. They are not listening to it they thought the person infront created the drama for the leaves. Specially in the case of women when she asking suffering from cramps and unable to sit then why the team leader is forcing to hit the tarket and have to sit on the floor not understand much.

Likes

Giving salary on time. Giving opportunities to upgrade position.

Dislikes

Lack of Equality - Not in between genders but in between employee. Some are working hard and some are getting extra privilege without any hard work. Taking salary equally but not working equally. Supervisor are also not taking any action against those people even they are not looking into it. They are just sitting and chatting. Lack of Professionalism- Person who is genuinely working, they are facing arrogant and rude behavior. Some people are getting special treatments. For eg. Employee who has not taken long leave like 7-8 days from the day they joined, in case of emergency like sever health issue such employees are getting any leave but supervisor's favorite employees are getting leave more than 10-14 days reason behind taking leave it just to visit basically holiday. I Understood taking holidays is not a crime but what about those who are not in good condition and they are asked to join in any condition. Middle class people never visit all the time hospitals, they cannot pay such expensive bill of MBBS doctors. There are many thing but I don't think tech Mahindra can bring improvement in this kind of situation. Even HR is also not looking into it even after complaining about the same issue again and again. I'm working with tech Mahindra for past 1 year and 7 months but from few months I'm feeling frustrated due to all those reason.